Partner for Success

by Gary Audin There are many cloud-based communications services available. Most are just selling a commodity. If you want to partner with the right service, you need a partner that not only supports you but also offers a superior service. You want a service that is low-risk, profitable, produces dependable revenue, and reduces the truck rolls to the customer. Tim Sullivan, VP Sales at Ooma, Inc. http://www.ooma.com/business/ and Gary Audin discuss business phone services and how a good partnership can drive value and profits for the VAR, reseller, and MSP in this EDUcast. Tim compares the PBX and key systems solutions to cloud-based services. He discusses what make a partnership a success that also produces happy customers. He covers how to deliver high voice quality that is superior to many other cloud communications series. The goal is to deliver enterprise-grade phone service to the SMB. What you will learn in this EDUcast: Business Communications Goals Call Quality Delivery Partnership Values Customer Service Producing Customer Loyalty Intelligence at the Endpoint With Ooma Office, http://www.ooma.com/business/ you’ll sound more professional to your customers. Ooma Office offers reliable phone service and advanced enterprise-grade phone features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. All offered at a very competitive fixed monthly charge. Whether you’re a one person business or 20, run your business on-the-go or from an office, Ooma has the solution for you. Businesses that are not always operating from a physical place may prefer the Ooma Office mobile app. Businesses that need desk phones will be best served by Ooma Office with its base station unit that plugs into your high-speed Internet. And when your business grows Ooma Office can expand with your needs.