RESTCONN SPECIAL FEATURE: Dialogic stays ahead of the pack with pairing of communications API from the RestcommONE platform and the Dialogic video API enhancements announced at Restconn in Prague.

Vincent Puglia, Developer Advocate at Dialogic discusses newvideo enhancements to Restcomm with Don Witt of The Channel Daily News, a TR publication. RestcommONE is a carrier grade open source platform enabling developers to integrate voice, SMS, fax, WebRTC and video capabilities into their platforms.  Any of the above feature can be added easily and seamlessly into normal business applications. Above, I mentioned programmers. While it makes their tasks easier, the solution is also geared to the non-programmer.  If you are in operations and you know that customers get upset when they go to a website and cannot contact anyone. With this tool and about 20 minutes of drag and drop options, you would be able to activate a video session with a customer service person and the customer.  It is all about the experience and now as an operations manager, you can have an influence on the outcome of the experience. The perfect pairing of the Telestax API and the under the hood Dialogic software media server is a major enhancement to the Telestax RestcommONE CPaaS Enablement total solution. Carriers need to take notice. You have been wondering how to keep up with the larger carriers.  You may not have one or more of time, money or in-house technology to take on the independent development needed to create an environment that allows enterprise to enhance their consumer experience. Enterprise customers are adding the communications API to the list of requirements they use when shopping for new or backup carriers. Dialogic helps service providers, application developers, and enterprises build and deploy on agile networks. They are a leading provider of cloud-optimized real-time multimedia processing solutions, customizable applications, and network infrastructure solutions. They help 48 of the world’s top 50 mobile operators and nearly 3,000 application developers deploy on agile networks. Their global team of professional services experts is ready to help you with unparalleled support and consulting so you can get the most out of your network investment. For more information, go to: http://www.dialogic.com/ or http://www.restcomm.com/ or https://telestax.com/