Callstats.io is a featured presenter at ClueCon 2018, where the company will describe three ways it is using artificial intelligence (AI) to help developers and operators of real-time web communications applications deliver high quality user experiences. The company is a leader in the monitoring and analysis of real-time communications applications that provide interactive voice, video and screen sharing among users. A key feature in its product, AI enables callstats.io to: 1) rapidly detect when users are annoyed by communications problems, shortening the time to alert staff about trouble; 2) identify patterns in call histories that correlate with problems for faster problem isolation and; 3) predict call settings that will provide optimal performance for a user based on a wide range of variables. The callstats.io product analysis and troubleshooting service helps software developers and operations teams deliver high quality real-time communications to their users. It detects and diagnoses real-time communications issues across all session types, from a two-person call to a multi-person large-scale conference, and identifies the root-causes of issues affecting end-users. Using callstats.io, engineers can dramatically reduce time-to-resolution and increase application performance and reliability. Founded in 2014 and headquartered in Helsinki, callstats.io was named a Cool Vendor in Unified Communications by research firm Gartner.
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