by Gary Audin Artificial intelligence (AI) is the latest hyped term. Many vendors use AI to promote their products and services but most AI usage is not really making use of large data reservoirs. Applying AI to Unified Communications management demonstrates the significant value of AI processing huge data sets for the benefit of enterprises and MSPs. Ross Williams, COO of Virsae www.virsae.com and Gary Audin recorded this EDUcast that provides a tutorial on AI applied to Unified Communications management. Ross discusses: Using AI in UC management Why it takes collecting global data to make decisions How the traditional vs. today’s UC management differ What are the data gems in global data Why is the cloud the best place to implement UC management How optimizing UC management benefits the customer experience What you will learn in this EDUcast: How AI applied to Global Data changes UC management Why this matters to the enterprise and MSP How this creates benefit in the real world customer experience Businesses around the world use Virsae’s www.virsae.com cloud services to monitor and manage their communications technology and security. Virsae keeps business communications at peak performance, so every channel remains open, customers always get answers, and workers stay productive.
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