Podcast Nectar Diagnostics Provides Real-Time Support for Microsoft Teams Direct Routing

“You simply look up the call” At last week’s Microsoft Ignite, Nectar announced their Diagnostics for Teams Direct Routing, providing IT administrators complete visibility into critical factors that impact the health of the communications network and ultimately end-user experiences. The solution offers advanced support for Microsoft Phone System Direct Routing associated with Microsoft Teams, and is Nectar’s first step in a comprehensive Microsoft Teams support strategy to be expanded in the coming months. In this podcast Tim Armstrong, VP of Product Marketing at Nectar outlines the issues surrounding Microsoft Teams Direct and how Nectar Diagnostics for Teams Direct Routing meets an urgent need. Armstrong discusses what the service delivers and explains what life with Teams, without Nectar Diagnostics for Teams Direct Routing might look like. “It’s a very long process to go back and try and capture and troubleshoot some of these issues,” is how Armstrong describes the diagnostic process without Nectar’s new product. Armstrong points out that with Nectar Diagnostics,”… you simply look up the call”. Visit Nectar Services Corp.