Podcast: What do you know about your IT Environment?

You have privileged access IT staff. They install, configure, and troubleshoot IT and network systems, software, and devices. Do they always document what they do? Do you know the current status of all your IT/network components? Do you have a history of every component’s status, who made what changes and when? Henry Gold, General Manager of ION www.apitech.com/ion that is part of API Technologies and Gary Audin recorded this podcast at the International Avaya Users Group (IAUG) conference. Henry has been working in IT to prevent and resolve the issues that come with privileged access, its use, misuse, mistakes, and neglect. He points that this is a lesser known aspect of IT security, one that can cause tremendous damage if not properly managed. These problems exist whether in an enterprise, SMB, or MSP managing IT resources. He points to the weaknesses that occur when too many people have privileged access and what happens when there is turnover in the IT staff. If don’t know your components status and history, how do you perform root cause analysis? ION PRIISMS (Proactive Remote Integrated Intelligent Secure Management Solution) https://www.apitech.com/products/secure-systems-information-assurance/privileged-user-access/ion-secure-appliances/ion-priisms/is a secure web-based gateway application that provides centralized control over security and administrative access to complex network device environments. ION is the most trusted name in remote device management and secure access technology. ION appliances and software enable service providers, equipment manufacturers, government and military agencies, and corporations to remotely manage, monitor, and secure critical voice and data networks. More than half of the world's top telecommunications firms rely on ION technology to ensure quality service for their customers. With over 60,000 devices deployed worldwide, ION products are currently in use on six continents.