Podcast: Kari’s Law and NG 911 Update

911 calls are more important than ever. Public Safety Access Points (PSAP) need to evolve with the use of VoIP and mobile devices. You can have one phone number that is assigned to a cell phone, wireline phone, tablet, and laptop. Knowing where that device is when calling 911 is not simple. We are in a transition state moving to Next Generation (NG) 911. Mark Fletcher, Chief Architect for Public Safety Solutions at Avaya www.avaya.com and Gary Audin recorded this podcast based on a meeting at the International Avaya User Group (IAUG) conference. Mark was influential in the passage of Kari’s law https://www.fcc.gov/mlts-911-requirements that dealt with the use of 9911 use in hotels and business that confused the access to PSAPs and hampered first responders. In this podcast, Mark discusses: Kari’s law status What Kari’s law means to PBX owners and voice cloud services The influence of VoIP What is NG 911 and its status The contrast of NG 911 with legacy 911 How to validate 911 location identification How calls are routed with NG 911 PSAP dispatchers vs. law enforcement officers Avaya www.avaya.com elevates communications to the next generation of engagement, connecting organizations to their customers, workforce, and communities with secure, intelligent experiences that matter.