SBC Fails and Fixes

by Gary Audin The Session Border Controller (SBC) is an integral part of your Unified Communication (UC) and Contact Center (CC) systems for connecting to SIP trunks. Although the SBC should now be plug and play configuration, it is not. There will be problems with the provider, SBC and the PBX. This EDUblog focusses on the SBC problems, prevention, and resolution. This EDUblog is a 7 minute educational audio blog focusing on the issues relating to the SBC in SIP trunk implementations. There is no marketing pitch in this EDUblog, only information. This EDUblog discusses: How well do the SBC vendors do? How does the customer prevent the SBC problems? Resolving the SBC problems. Who can help you? In the end it’s the customer. This EDUblog was sponsored by Telecom Reseller. If you would like to sponsor an EDUblog, contact carole@usernews.com.