2020 has proven a trying time for businesses as they faced the challenges to maintain communications with employees, customers, and vendors. This was especially true if advance business continuity planning had not been done nor a cloud-based solution been adopted. While this was a challenge for many, some companies were in a position to provide support and to shine. How has the new Work From Home (WFH) environment impacted VoIP/UCaaS providers? What new challenges have been faced? Has this been proven out to be the new business communications standard? In this podcast, Ben Humphreys, CEO and founder of Simplicity VoIP, shares his experiences in the rapidly changing UCaaS space, including opportunities presented by the new Work From Home (WFH) environment for VoIP/UCaaS providers. Humphreys brings with him over 30 years of experience in the UC and UCaaS industry. Visit www.simplicityvoip.net for more information.
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