Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!

Your company may be missing out on an entire generation of customers and you can access them with a very inexpensive technology enhancement.  Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a TR publication, about the value and positioning of the 800 number in today’s business strategy. The 800 number has been overlooked.  It is normally on the company’s website but underutilized because it is voice centric.  Enable the 800 number for SMS texting and reach more customers.  Ask your provider to enable SMS.  If they cannot do it, iconectiv can do it for you without any number porting. Listen in to Matt as he discusses the current 800 number trends and how the 800 number via SMS texting is a means of providing a trusted communication medium for your time conscious customers. Matthew Noreen About : Is anything more essential to your organization’s operations than the simple, seamless and secure interconnection of networks, devices and applications? At iconectiv, they imagine a world without boundaries, where the ability to access and exchange information is simple, seamless and secure. No wonder more than 5,000 companies worldwide, serving two billion customers daily, rely on iconectiv for their most critical communications systems. The fact is, they have been the authoritative partner of the communications industry for more than 30 years, delivering innovative market leading solutions that address the challenges you face every day. iconectiv works closely with private, government and non-governmental organizations. They have an intimate understanding of the complexities involved in creating, operating and securing the communications infrastructure for service providers, regulators, enterprises, aggregators and content providers. These clients rely on them for network and operations management, numbering, registry and fraud prevention solutions. They are proud to be enabling the world of tomorrow by making new connections today. For more information, go to:  https://iconectiv.com/