In the recent study sponsored by Dubber and AT&T Business, conducted by Incisiv, we learned that the majority of enterprise leadership participating identified major gaps over the last 2 years as it pertained to supporting a hybrid work model, previously not as predominant. Now that it’s obvious a dispersed workforce will remain in place going forward, these gaps must be closed for businesses to attain profitability and sustained growth.
In Part 2 of this 4 part series focused on the ‘Future of Work’, we will discuss with Adrian Di Pietrantonio, Dubber’s EVP of Global Platforms & Partners, what top challenges surfaced in this research, the most pressing organizational gaps that must be addressed, and what role Conversational Intelligence plays in addressing these critical issues.
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