MSPs have grown up with multiple billing systems or produced their own. Today’s MSP needs a revenue management platform not a disparate collection of software modules.
JK Chelladural, CEO, and Sunitha Shetty, VP at OneBill and Gary Audin recorded this podcast at the ITEXPO show in Fort Lauderdale FL. JK presents the current conditions of the MSPs when it comes to the back office when dealing with multiple services supporting multiple customers. MSPs have to think of the whole process order to cash. He stressed that automating the revenue processes leads to preventing revenue leakage, reducing errors, saves labor, and enhancing the sales processes. Sunitha continues with the discussion pointing out the common MSP problems such as scaling the business and the complexities and pain point of taxation. She also discusses the control and payments of commissions to agents.
OneBill is an intelligent platform that powers the entire lead-to-revenue generation experience. Through OneBill, businesses can easily scale complex product and pricing offers, automate the service activation process, accurately manage billing and accounts receivables, configure unique offers for partners/ resellers and provide a superior experience for customers through their subscription journey. OneBill now has a global presence in 4 continents, across 14 industries and close to 100 best-in-class engineers and business consultants driving the new way to do billing.
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