The 4 surprising business benefits of centralized voice, video, and network management.
“Companies focusing on management and performance improvements meet with a lot of success,” says Justin Flitter Chief Marketing Officer at Virsae.
Flitter discusses research from Metrigy showing companies focusing on management and performance improvements deliver better business outcomes. In particular, 14.5% revenue growth, 9% cost reductions, 17% customer rating improvements, and 15% productivity gains.
Flitter says, “Companies need to own customer experience, from the head office to the edge of their network, which now includes aspects of internet performance. That means taking responsibility for the quality and performance of the network and technology used by at-home workers”.
Flitter discusses the Virsae approach. “We’re measuring the noise levels around you,” meaning that IT will know the level of background sound that employees are coping with. Machine learning and automation are used to look at everything from network resources to Bluetooth, and everything in between. The IT team gets true visibility into what’s happening at the edge, and the information is actionable.
We learn that the impacts of implementation are very favorable. Gaining insight into the edge of the enterprise delivers real ROI.
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