SpaRetailer
The Voice of the Hot Tub Industry
Recent Episodes
149
Oct. 28, 2026
Episode #149: Hot Tub History with Alex Eddington from Bullfrog Spas
On The SpaRetailer Podcast, host Megan Kendrick interviews Alex Eddington, of Bullfrog Spas, who spent 30 years in product engineering and compliance, to mark Bullfrog’s 30th anniversary. Eddington discusses his background at the U.S. Bureau of Mines and in automotive restoration, his recruitment by Bullfrog founder Dave Ludlow and the company’s early financial struggles. He explains Ludlow’s vision for a spa with fewer leak points and interchangeable JetPak modules, along with the decision to h
148
Oct. 14, 2026
Episode #148 Building a Business in a Pandemic: Jeremy Lucovich’s Southwest Spas Adventure
On the SpaRetailer Podcast, host Megan Kendrick interviews Jeremy Lucovich, new-ish owner of Southwest Spas in Arizona and a new second location, Queen Creek Hot Tubs.
147
Sept. 30, 2026
Episode #147 I’ve Visited Hundreds of Spa Retail Stores. Here’s What the Best Ones Do Differently with Mario Maichel
Megan Kendrick welcomes back Mario Maichel, senior manager of dealer development at Watkins Wellness, to discuss what he sees in...
146
Sept. 16, 2026
Episode #146 Agencies Suck but Yours Doesn’t Have to with Greg Haines
Host Megan Kendrick welcomes back Greg Haines of Compass Digital to discuss how spa retailers and small businesses can avoid...
145
Sept. 2, 2026
Episode #145 Hot Tub History with Terry Valmassoi
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Terry Valmassoi, CEO of MasterSpas, as he nears retirement...
144
May 20, 2026
Episode #144 Maximizing Customer Satisfaction Through Effective Hot Tub Setup
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund of King Technology to discuss a...