What's Your Edge?

Helping you use data, analytics, process, and measurement to create an edge for you and your customers.

Listen to latest episode

What's Your Edge? Cover Art

Follow Our Podcast

Recent Episodes

Breaking Through Stagnant Growth with a Customer-Centric, Process-Driven Approach | WYE?

Posted March 3, 202600:24:31

Today’s episode explores the transformation of a legacy business in the fire protection industry, a sector that is highly regulated, fiercely competitive,...

The Promise of Time: The Ultimate Customer Value Proposition | What’s Your Edge?

Posted February 17, 202600:35:32

Today’s conversation explores how a lean process improvement initiative, originally launched to address patient complaints about long wait times,...

From Instinct to Customer Insights for Better C-Suite Decision Making | WYE?

Posted January 20, 202600:39:58

In this episode, we’re joined by Stacie Feller, President of Kanga Roof. Stacie’s journey is a powerful illustration of how the absence, or presence,...

How a Culture of Innovation Fuels Growth | What’s Your Edge?

Posted December 2, 202500:29:58

In this episode of What’s Your Edge? we’re focusing on a foundational driver of sustainable growth: innovation. 

How to Use Analytics to Drive Customer Engagement and Growth | WYE

Posted October 21, 202500:18:23

You’re probably experiencing what so many of our customers do.  Data pouring in from every direction. Transactions, digital behavior, product usage,...