Are You Rocking the Bitter Baby? What's Holding Your Dental Practice Back?

What if the biggest thing holding your dental practice back isn’t your systems, your schedule, or even your numbers? What if it’s the way your team thinks?

In this episode of Growing Your Dental Business, Jacquelyn Hurley welcomes back a very special guest, Penny Reed, the original creator of the podcast and founder of Penny Reed Dental Growth Officer. With more than 30 years of experience helping dental practices succeed, Penny shares why some practices keep growing while others get stuck, even when they have the same tools, training, and opportunities.

You’ll meet Penny’s unforgettable Bitter Baby, a fun character with a powerful message about negative attitudes, limiting beliefs, and the conversations that can quietly hold a team back. Penny also introduces The Coachability Factor and explains why being willing to learn, change, and lead by example can make all the difference.

It’s a conversation full of relatable stories, a little humor, and practical takeaways, because sometimes growing your practice isn’t about doing more. It’s about being willing to do things differently.

Ready to go from Bitter to Better? Visit FromBitterToBetter.com to request Penny’s complimentary Bitter Baby Starter Kit, with fun, practical tools to help your team recognize negative attitudes, improve communication, and build a more positive practice culture.

To learn how the right billing support can help your team spend less time on claims and more time with patients, visit dentalbilling.com.

Better attitudes. Better teamwork. A better dental practice.