Customer Ed Nuggets

Tune in to our newest podcast series – Customer Ed Nuggets – where independent learning tech analyst John Leh shares bite-sized bits of wisdom from the brightest minds in customer education! If you’re navigating today’s fluid customer learning landscape,

Listen to latest episode

Recent Episodes

Top Customer Education Tech Trends: Customer Ed Nugget 26

Posted June 5, 2025 • 00:08:28

Customer education tech stacks are changing rapidly, as organizations embrace AI and more. Which trends matter most? Find out in this Customer Ed Nuggets...

How AI and Video Boost Skill Verification: Customer Ed Nugget 25

Posted April 9, 2025 • 00:09:36

AI is transforming all aspects of customer and partner education, including video-based skill verification. What are the benefits? Find out in this...

Customer Education Content Strategies: Customer Ed Nugget 24

Posted February 26, 2025 • 00:09:06

Great customer education drives product engagement, adoption and retention. Which content strategies work best? Find proven ideas in this mini-podcast...

The...

Customer Advocacy Missteps to Avoid: Customer Ed Nugget 23

Posted January 29, 2025 • 00:07:57

Loyal, vocal customers can be powerful brand advocates. But there are pitfalls. Find out which customer advocacy mistakes to avoid on this mini-podcast

The...

10 Customer Advocacy Program Benefits: Customer Ed Nugget 22

Posted December 19, 2024 • 00:09:40

Why should your company invest in a customer advocacy program? Find out how smart strategies lead to big business benefits. Check this Customer Ed Nuggets...