Online People Talking with Jen Barkan

Online People Talking with Jen Barkan

Welcome to Online People Talking hosted by Online Sales Coach, Jen Barkan! This is the only podcast that is dedicated to enhancing the careers and lives of the new home Online Sales Specialist. We’ll talk about real life challenges, stories, and solutions just for you!

If you work for a homebuild...

#72: The Incentives Conversation
Online People Talking with Jen Barkan
#72: The Incentives Conversation

Recent Episodes

72
Oct. 26, 2026

#72: The Incentives Conversation

Jen is joined by Online Sales Coach Nicole to talk about incentives, which are now so common that buyers and realtors expect them and often lead with them on the first call. They share how online sales specialists can handle those conversations with a customizable, visit-first approach that keeps the appointment as the goal. HousekeepingOnline Sales Academy - The fall Academy has moved to spring because of the number of conferences and trainings this fall. Dates are TBD. New for leaders - Some
71
Oct. 12, 2026

#71: A Look Back at Summit

Jen and Melissa are joined by OSCs Lena Burgin, Level Homes, and Jennifer Thilmany, Hartizen Homes, to recap the Online Sales and Marketing Summit from a first-timer’s and a veteran’s perspective. They cover their favorite sessions, the biggest takeaways around AI and the human touch, and how to get manager buy-in to attend next year. Housekeeping2027 Online Sales and Marketing Summit - September 30-October 1 - It will be in San Antonio, Texas. Sign up for the VIP list! TITO ShoutoutTera Boyd,
70
Sept. 21, 2026

#70: Welcoming Our New Online Sales Coach

Jen welcomes Nicole Maggio-Deaton, our newest Online Sales Coach at DYC, to introduce her to the audience and dig into what she's learned in her first month on the team. The conversation covers Nicole's industry background, her biggest coaching "aha moment," and the unique multi-department perspective she brings to the role. HousekeepingOnline Sales Academy - Oct 28-30 - Live Virtual - The Academy is for new OSCs, seasoned OSCs that want formal training, or OSCs that just need a refresher. Join
69
Sept. 7, 2026

#69: The CRM Transition

Jen is joined by repeat guests Lacy Warburton and Ady Perkins from Stylecraft Builders to talk through their recent CRM implementation. The conversation covers what it's really like to change systems mid-career, from the initial fear of losing years of built-up processes to the practical tactics that made the transition manageable. HousekeepingOnline Sales Academy - Oct 28-30 - Live Virtual - The Academy is for new OSCs, seasoned OSCs that want formal training, or OSCs that just need a refreshe
68
Aug. 24, 2026

#68: The Nationals Are Coming

Yes, The Nationals are coming! It is that time of year for us to share Jen's past interview with Lisa Parrish, Chief Creative Chick with Team PMP - Peter Mayer Productions. The Nationals is the NAHB's premier awards event, and in this episode, Jen dives into all the insider details that will help you shine when submitting for this prestigious award. Note: an old deadline is referenced in this episode, but the current deadline to apply is Monday, September 21, 2026. Key PointsWhat categories of
67
Aug. 10, 2026

#67: The Video Email Playbook

You can't wave a magic wand and get more leads in today's market. What you CAN do is make sure not a single one gets left behind, and Jen and Melissa lay out a high-impact way to do that with video! Learn the seven moments where it works best, and the tips that keep it from backfiring or getting stale. Housekeeping Online Sales and Marketing Summit - Oct 1-2 - Austin, TX - Roughly 95% sold out. FOMO no mo. Get your ticket. Online Sales Academy - Oct 28-30 - Live Virtual Event - Join the inter