Episodes

In this episode of Adjuster Talk, join Jason as he uncovers the unexpected thrill of being an independent adjuster. Jason shares riveting stories from the field, from busting deceptive homeowners and shady contractors to surprising encounters with law enforcement officers. Explore the intriguing and sometimes shady side of the adjusting business in this captivating episode. Get ready to hear the ins and outs of adjusting and the exhilarating experiences of busting bad actors. "Because once an i...

This episode explores the qualifications and potential crossover careers for individuals considering transitioning to independent insurance adjusting. I delve into the unique skills and experiences that make individuals successful in this field, drawing from insights gained from those transitioning from construction, real estate, and staff adjusting. I share valuable perspectives on the challenges and opportunities faced by individuals from these backgrounds, emphasizing the importance of remai...

Welcome to Adjuster Talk with your host, Jason Heenan. In this episode, Jason delves into the world of independent claims, adjusting, and becoming a residential adjuster. He shares valuable insights on the best areas for claims if you're an independent adjuster, offering a deep dive into weather patterns and cities with great opportunities for adjusters. Join us as we explore the exciting world of claims adjusting and learn about the educational alliances available for those interested in gettin...

Welcome to Adjuster Talk with Jason Heenan, where I delve into the world of insurance adjusting and the opportunities it presents. In this episode, I share my journey and insight into why adjusting can be a lucrative and fulfilling career path. I discuss the various aspects of the industry, from handling claims for roofing repairs to the challenges and excitement of being part of large-scale events such as hurricanes. Join me as I explore the reasons why adjusting might be the right career choic...

Anssi Viljanen is an independent insurance adjuster in Los Angeles, California. Along the way, he experienced playing roles in the real estate and solar energy industries and was a limo driver. After listening to the Adjuster Talk podcast, he credits his inspiration to becoming an adjuster. Anssi’s career took off just after Hurricane Harvey wreaked havoc across America. Anssi joins me to describe what he’s been doing in the past year, how he completed 700 insurance claims in a year, and the pr...

Today, with over 20 years of experience as an independent insurance adjuster, Jason discusses the lesser-known challenges and risks in his field. He shares personal stories about dangerous situations like dealing with aggressive dogs, encountering homeowners with firearms, accidents related to ladder use, and how surveillance technology affects investigations. Jason also highlights the long-term risks, such as skin damage from being outdoors for extended periods. Join us to learn about the real...

Today, Jason delves into the world of insurance claims adjusters, shedding light on the various types of adjusters and their roles. Jason provides an insightful overview of the different types of claims handled within the industry, from independent residential and commercial claims adjusters to auto and property claims adjusters. He also discusses less commonly known roles such as liability claims adjusters, workers compensation adjusters, and catastrophe claims adjusters. As someone with many ...

Independent adjusting can be one of the best career choices you will ever make. It gives you the freedom of most work-from-home occupations without the mundane experience of being stuck at home for 40 hours a week. One of the best ways to boost the adjusting experience is by joining or working with an IA firm. How do you know if an IA firm is good or bad? What should you watch out for? Today, I discuss some of the best ways to determine if the IA firm you’re scouting is worth your time or a pa...

On today's episode of Adjuster Talk, I delve into the crucial question of why a particular independent adjuster or adjusting company would stand out from the competition. With so many unique resumes flooding our desks, it's essential for independent adjusters to articulate their value and explain why insurance and adjusting companies should choose them for claims and files. Join me as I share insights on this important topic, drawing from my 20 years of experience in the insurance claims industr...

Ideally, your team of adjusters should be the best of the best, capable of balancing every claim they get and processing them on time. However, we’re not living in an ideal world, so we won’t always hire the best, even if we try with our best recruiting skills. Regardless, we still have to know who deserves to be praised and rewarded for their impact on our company. How do we determine who the best is? What criteria should we have when looking for our team’s top adjusters? In today’s episode,...

Shemekia Bowens is a claims adjuster for AmTrust Financial Services, a financial services company that offers diverse underwriting portfolios to its clients. She has been a professional claims adjuster for over 16 years, has handled various claims, and has helped thousands of clients. One of the most important lessons she’s learned in the industry is how never to forget to be human and give clients a sense of compassion during the most horrible times of their lives. Shemekia joins me today to s...

Today on Adjuster Talk, Jason shares his journey to 100,000 claims, taking us through the ups and downs of his 20-year career in insurance adjusting. From humble beginnings as a freshly graduated 21-year-old, Jason dives into the challenges and opportunities he encountered along the way, ultimately leading to the creation of Royal Adjusting Services and reaching the incredible milestone of 100,000 claims adjusted nationwide. Recounting his inspiring journey through the insurance adjusting indu...

Jeremy Rettig is an independent property adjuster and the founder and CEO of two successful businesses. Makenzie Properties of New Jersey is a privately owned real estate company focusing on investing in residential and commercial properties. Adjusting to 6 Figures offers support and education to new independent claim adjusters through various services and products. Jeremy joins me today to share his journey to becoming an independent property adjuster. He shares his passion for helping insuran...

This week, Jason brings years of experience in the insurance adjusting industry to the table as he discusses the importance of independent insurance adjusting, reflecting on over 20 years in the field and Royal Adjusting Services eclipsing 100,000 claims. As he delves back into the podcast scene, Jason’s goal is to shed light on the world of independent insurance adjusting, catering to both beginners exploring this career path and seasoned professionals navigating the ever-evolving landscape of...

Welcome to Adjuster Talk with Jason Heenan, your premier podcast for adjusting insurance insurance! In this episode, Jason, from Royal Adjusting Services, a leading US claims adjusting company, delves into the dynamic world of independent adjusters. Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters. At Royal, they handle the full spectrum of claims and catastrophes, specializing in residential property claims with a mis...