Episodes

In this episode of QUAD A NOW, host Tom Terranova sits down with Susan Williamson, CEO of Mission Plásticos. Susan shares how the nonprofit began in 1999 as a spinoff of Interplast, founded by plastic surgeon Dr. Larry Nichter after he saw local surgeons left unable to continue care once visiting teams went home. Susan walks through what it takes to run a safe surgical mission overseas, from securing approvals and temporary licenses to site visits where the team tests every machine before a sin...

In this episode of QUAD A NOW, host Tom Terranova sits down with Alex Lirtsman, founder and CEO of CorralData, to discuss what healthcare organizations need to get right before AI can deliver meaningful operational insight. Alex brings more than two decades of experience in data and digital strategy and now works with organizations navigating increasingly complex data environments. He explains what an AI-native data layer does and what he sees across healthcare organizations: critical informati...

In this episode of QUAD A NOW, host Tom Terranova sits down with Alex Lirtsman, founder and CEO of CorralData, to discuss what healthcare organizations need to get right before AI can deliver meaningful operational insight. Alex brings more than two decades of experience in data and digital strategy and now works with organizations navigating increasingly complex data environments. He explains what an AI-native data layer does and what he sees across healthcare organizations: critical informati...

In this episode of QUAD A NOW, host Tom Terranova sits down with Dr. Sylvia Ramirez, Medical and Scientific Director of Cutis Medical Laser Clinics in Singapore. A U.S. board-certified physician whose career bridges nephrology, public health, and outcomes research, Dr. Ramirez has become one of the field's most recognized voices on ethics in aesthetic medicine. She traces her path from life-saving medicine into non-surgical aesthetics and walks through the survey she conducted in partnership wit...

In this episode of QUAD A NOW, host Tom Terranova sits down with Jenny Hartley, ACNP, founder, CEO, and medical director of Skin Synthesis in Seattle, Washington, the first practice to achieve accreditation under QUAD A's new Non-Surgical Aesthetic & Wellness Accreditation Program for MedSpas. Skin Synthesis has become an early leader in advancing patient safety, clinical oversight, and accountability in the rapidly growing non-surgical aesthetics industry. Jenny shares her journey from critical...

In this episode of QUAD A Now, Tom Terranova sits down with Dr. Meghan Valach, Anesthesiologist-in-Chief at Ambulatory Anesthesia Care Midwest, Chair of the Office-Based Anesthesia Committee for the Society for Ambulatory Anesthesia (SAMBA), and a member of the SAMBA Board of Directors, for an in-depth conversation on the role of contract anesthesiologists in ambulatory and office-based surgical settings. Dr. Valach shares how the rapid shift toward outpatient procedures is reshaping anesthesia ...

In this episode of QUAD A Now, Tom Terranova sits down with actress and Mission Plásticos advocate, Nicole Eggert, for a personal conversation about breast cancer, reconstructive surgery, and the importance of access to care that restores both health and dignity. Nicole shares how her personal experience shaped her advocacy for Mission Plásticos, a nonprofit providing free reconstructive surgeries for underserved patients in the United States and around the world. This episode explores why recon...

In this episode of the QUAD A Now Podcast, CEO Tom Terranova speaks with Debbi and Rick Conn of Universal Healthcare Consulting about how facilities can move beyond “check-the-box” preparation and make compliance part of daily operations. With experience supporting more than 100 facilities, Debbi and Rick share practical ways to build a proactive culture, strengthen leadership accountability, manage risk, and use the right tools to stay patient-ready, not just survey-ready. Whether you lead an A...

In today’s episode of QUAD A NOW, CEO Tom Terranova speaks with Dr. Renato Saltz about his groundbreaking work in patient safety. From his early days in general surgery to becoming a top aesthetics surgeon and educator, Dr. Saltz shares his journey and the lessons learned along the way. He discusses the evolution of patient care in the aesthetic field, highlighting the importance of surgical accreditation and the critical need for patient safety. Additionally, Dr. Saltz discusses his philanthrop...

In this episode of The QUAD A NOW Podcast, host Tom Terranova sits down with Dr. Samuel Lin, a distinguished leader in surgery and innovation. Dr. Lin, a double board-certified plastic surgeon and Harvard Medical School professor, discusses his groundbreaking research on surgical safety using proprietary patient safety data (PSDR). He explores the challenges of leveraging large databases, the lack of outpatient surgical data, and how his research is transforming patient outcomes. Tune in for an ...

Listen Up! Time for a Little Informational Filler. Non-surgical aesthetics might look easy, but patients often assume they can walk into any medspa and walk out worry-free. Think again. In this episode of the QUAD A Now podcast, CEO and host Tom Terranova chats with Dr. David Zargaran to set the record straight on Botox, fillers, threading, and the real risks involved. From uncovering common complications to breaking down why accreditation and qualified practitioners matter, this conversation is...

In this episode of QUAD A NOW, we chat with Joan Kelly, EdD, M.S.Ed, MBA, a partner at Press Ganey, to get straight to the core of the patient experience in outpatient care. Joan breaks down how smart data isn’t just a tool—it’s changing the way we are able to care for patients. And when it comes to accreditation, she explains why it’s more than a badge—it’s the standard that keeps patients safe and facilities running at their best.

Dr. Michael Rouif, a leading expert in plastic, reconstructive, and aesthetic surgery, discusses the importance of international societies in aesthetic plastic surgery. He emphasizes the value of sharing different approaches and learning from colleagues worldwide. Dr. Rouif highlights the role of international meetings and conferences in continuing education and professional growth. He also emphasizes the significance of patient safety and the importance of facilities in delivering excellent car...

In this episode, Dr. Richard Hillier discusses the differences between private practices and Medicare-deemed accredited outpatient physical therapy offices. He highlights the benefits of accreditation and the factors that therapists may not have considered.

In this episode, Dr. Hunter Cherwick discusses the mission and operations of Orbis International and its Flying Eye Hospital. Orbis is a nonprofit organization that focuses on eliminating avoidable blindness in low to middle income countries. The Flying Eye Hospital is a unique teaching hospital on wings that travels around the world to showcase the best surgeries and hospital systems. Orbis emphasizes capacity building and leaving local communities with the ability to continue providing eye car...

In this insightful episode of QUAD A NOW, host Tom Terranova engages with Jeanine Watson, Senior Manager of the Ambulatory Surgery Division at AORN, to delve into the nursing shortage impacting surgical specialties, particularly in ambulatory surgery centers (ASCs). They explore the historical context and mission of AORN, the ongoing challenges of staffing shortages, and their direct effects on patient care and safety in the outpatient setting. The discussion highlights unique challenges in surg...

This introductory episode of the Quad A Now podcast features a conversation about the origins, purpose, and impact of Quad A. The conversation highlights the shift from hospital-based to office-based surgery, the need for accreditation to ensure patient safety, and the role of Quad A in setting standards and promoting best practices. The importance of data collection and its impact on patient safety is emphasized, in addition to the expansion of Quad A to include other specialties and its intern...

Announcing QUAD A Now - A Global Accreditation Podcast