Episodes

Dr. Tannetje’ Crocker joins the podcast to expand on a previous episode where she and Dr. Roark discussed the ethics and implementation of intentional discounting. In this episode, Drs. Crocker and Roark talk about the feedback from that episode, what they see as valid criticism and what they disagree with. The conversation then turns to a larger perspective on supporting pet owners who struggle to avoid finance, and the realities of working in a corporate emergency practice vs owning an indepen...

Dr. Lance Roasa joins the podcast to talk non-compete clauses! There has been a lot of attention recently on FTC proposed rule makings around non-compete agreements, and some are wondering what's in the future for veterinarian contracts. Dr. Roasa weighs in on what's going on and what we can expect in the future. LINKS: Drip.vet - https://drip.vet ABOUT OUR GUEST: Dr. Roasa is a 2008 graduate of Texas A&M who has practiced in small animal, mixed animal and emergency settings and has bought, op...

Dr. Jules Benson, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to discuss new research highlighting the health concerns present in brachycephalic and "extreme" brachycephalic dog breeds. LINKS: Nationwide® analysis of 50,000 dogs confirms brachycephalic breeds face increased health risks Spectrum Of Care: https://www.petinsurance.com/veterinarians/spectrum-of-care/ Respiratory Function Grading Scheme: https://www.avma.org/news/health-screening-test-rolled-out-brachycephalic-dog-...

COS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists? by Dr. Andy Roark

Tyler Grogan CVT, Creative Marketing Director at Uncharted Veterinary Conference, joins the podcast to discuss her favorite grocery store and how to turn veterinary clients into loyal fans. LINKS: A Piece of the Pie: https://amzn.to/3L74Itz/ All Links: linktr.ee/DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!) ABOUT OUR GUEST: Tyler Grogan is a Certified Veterinary Technici...

COS - 199 - Low - Cost Veterinary Clinical Diagnostics by Dr. Andy Roark

Ken Yagi, MS, RVT, VTS (ECC), (SAIM) joins Dr. Andy Roark to talk about how practices actually go through the process of increasing their delegation to and utilization of technicians. ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20+ years in the field, Ken has dedicated his career to reimagining veterinary nursing. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Sc...

Dr. Beth Venit, Chief Veterinary Officer at the American Association of Veterinary State Boards, joins the podcast to discuss veterinary board complaints in the United States and Canada. Dr. Venit explains how board complaints are made, processed and communicated to doctors and technicians. She talks about what to expect at State Board hearings, and what practices are mostly likely to land someone in one of those meetings. Finally, she gives some simple "best practices" to protect your license i...

Dr. Mary Gardner joins the show to talk about when pet owner's don't believe in euthanasia. This can be an emotional experience full of hard conversations for veterinarians. Let's get into it! LINKS: Lap of Love Pet Hospice: https://www.lapoflove.com/ It's Never Long Enough: A practical guide to caring for your geriatric dog: https://amzn.to/3TpvhNi Nine Lives Are Not Enough: A Practical Guide to Caring for Your Geriatric Cat (Old Cat Care and Pet Loss): https://amzn.to/40aEviE Dr. Mary Gardner...

Neurologist and Neurosurgeon Dr. Sean Sanders joins the podcast to talk about how General Practice is changing and must continue to change to both reduce veterinarian burnout and increase access to care. Dr. Sanders and Dr. Roark discuss how fragmenting general practice into "wellness" and "urgent care" could potentially benefit doctors, techs and pet owners. They then begin to unpack how innovation is currently being affected by requirements from states around the establishment of VCPRs. LINKS...

Susanne A. Heartsill, DVM, DABVP (Canine and Feline Practice) is the Director of Companion Animal Veterinary Services at Ceva Animal Health. She joins Dr. Andy Roark to discuss Panoquell-CA1, the new drug conditionally approved for acute onset of canine pancreatitis. This episode is sponsored and made possible ad-free by CEVA Animal Health LINKS: CEVA Connect: www.cevaconnect.com PANOQUELL-CA1: IMPORTANT SAFETY INFORMATION: The safe use of PANOQUELL®-CA1 has not been evaluated in dogs with card...

Dr. Adam Little joins Dr. Andy Roark to discuss what the recent launch of powerful AI tools like ChatGPT will mean for veterinary medicine in the next 5 years. They discuss how AI will impact communication with pet owners, customer service, building practice systems and protocols, and making accurate diagnoses. LINKS: ChatGPT: https://chat.openai.com/chat ABOUT OUR GUEST: Dr. Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned area...

In January, Dr. Cassi Fleming (of the Vetfolio Voice Podcast) interviewed Dr. Andy Roark on lessons he has learned in his strange and wonderful career. That epsiode of Vetfolio Voice is presented here. LINKS Vetfolio Voice Podcast: https://www.vetfolio.com/pages/podcast-landing-page ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award...

Mira Johnson CVPM CPA joins Dr. Andy Roark to talk about opportunities many veterinary practices are missing to lighten their load and speed up their work through automation. In this episode, Mira discusses the benefits of decreasing human interaction in systems that are repeated (or simply are not enjoyable). She talks about identifying bottlenecks in practice and how to get started with the "core systems" a practice runs on. Dr. Roark explores how practices can calculate ROI for investing in a...

Dr. Niccole Bruno joins Dr. Andy Roark to talk about an outstanding event she put on at the VMX conference, A Day in Veterinary Medicine, and her company Blend.Vet. Niccole discusses the "pipeline problem" in veterinary medicine, and the lack of progress we have made (compared to the aspirations of our schools and profession, at least). She talks about what representation and inclusion look like in our education process and also in our practices. Andy and Niccole talk about the intersection of D...

The days of veterinarians owning the majority of veterinary practices seem to be permanently behind us. Does this mean that practice ownership by veterinary healthcare providers is coming to an end? Economist Dr. Matthew Salois joins the podcast to discuss the future of ownership and equity in veterinary medicine. LINKS: Veterinary Study Groups: https://www.veterinarystudygroups.com ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), wher...

Dr. Bonnie Price, Director of Lincoln Memorial University’s Master of Veterinary Clinical Care Program, joins the podcast to discuss LMU's new master's program for technicians, its objectives and the pushback against the program. Dr. Price and Dr. Andy Roark also discuss the current state of technician credentialing and what the future looks like for the technician profession. LINKS: LMU Master's of Veterinary Clinical Care: https://www.lmunet.edu/college-of-veterinary-medicine/graduate-program...

Veterinary cardiologist Dr. Anna McManamey joins the podcast to give us a quick and dirty refresher on the Congestive Heart Failure drugs just about every clinic is carrying. This is a great episode that is perfect for anyone who wants to dust off their cardiology drug knowledge and feel comfortable with the congestive heart failure tools on your vet clinic shelf. Drugs Included in this episode: Furosemide Pimobendan Clopidogrel Atenolol Amlodapine Analypryl Spironolactone LINKS Cardiac Educati...

Ken Yagi MS, RVT, VTS joins the podcast to talk about an unaccredited veterinary technician apprenticeship in the state of Washington, the quagmire that is technician certification standardization, the term "Veterinary Nurse" and how practices can change the way they leverage their support staff. LINKS: Veterinary Emergency Group (VEG): www.VEG.com NAVTA: www.NAVTA.org ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20 years in the field, Ken has discovered and refined h...

Sheri Gilmartin, head of data services at Vetsource, joins the podcast today to break down data on what happened in 2022 at over 6500 veterinary practices across the United States. In short, patient visits were down and prices were up, but the story is much more complicated than that. Let's get into it! LINKS: Practice Managers' Summit - March 22, 2023 https://unchartedvet.com/upcoming-events/ Uncharted Veterinary Conference - April 20-22, 2023 https://unchartedvet.com/uvc-april-2023/ Dr. Andy R...

Dr. Karen Felsted joins the podcast to explain the rollercoaster ride that has been the veterinary practice sale market over the last 5-10 years. If you are interested in understanding corporate consolidation in the veterinary industry, or in one day buying or owning a veterinary practice yourself, this episode is not to be missed! LINKS: PantheraT: https://www.pantherat.com/ Dr. Andy Roark Exam Room Communication Tool Box Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark ...

Veterinary cardiologist Dr. Anna McManamey joins the podcast to talk about how she approaches the coughing cat. Is this a cardiology problem, or is it something else? If it is a cardiac problem, how do we even get diagnostics without putting the patient in danger? All that and more on this episode! LINKS ACVIM Consensus Statements: https://www.acvim.org/news-publications/consensus-statements ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of v...

Dr. Katie Cutter, co-founder of BoosterPet, joins Dr. Andy Roark to explain how her practices utilize in-person veterinary technicians and remote veterinarians to provide wellness care to pets. LINKS: BoosterPet: https://boosterpet.com ABOUT OUR GUEST: Dr. Katie Cutter is a North Carolina native. She received both her BS and DVM from North Carolina State University. She then completed her small animal rotating internship in 2001 and her comparative ophthalmology residency in 2004 at Cornell Un...

Dr. Tannetje’ Crocker joins Dr. Andy Roark to talk about the idea of "intentional discounting." What happens when veterinarians are able to openly discount (or even give away) services to pet owners in need? Let's get into it! LINKS: Dr. Crocker's Homepage: www.drcrockerpetvet.com ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profes...