The Uncharted Veterinary Podcast

Recent Episodes

UVP 129 The Parents on the Team Want to Leave Early!

Posted June 16, 2021 • 00:56:02

This week on the podcast, Dr. Andy Roark and veterinary practice manager Stephanie Goss tackle a great question from a friend and fellow practice manager....

UVP 128 When Clients Make You Uncomfortable

Posted June 9, 2021 • 00:59:48

This week on the podcast, Dr. Andy Roark and Stephanie Goss are into discussion about what to do when client behavior makes the team feel uncomfortable...

UVP 127: Getting the Team to Raise Their Standards of Care

Posted June 2, 2021 • 01:04:19

On this week’s episode of the podcast, Dr. Andy Roark and Practice Manager Stephanie Goss tackle a topic from the mailbag. We received an email from...

UVP 126 Invasion of Privacy - When Clients Ask Your Vaccine Status

Posted May 26, 2021 • 00:41:03

On this week’s episode of the podcast, Dr. Andy Roark and Practice Manager Stephanie Goss tackle a topic that is being heard on repeat in the clinic...

UVP 125: Bad Review Coming

Posted May 19, 2021 • 00:50:22

This week on the podcast, Andy and Stephanie dive into a repeat mailbag question - what do we do when someone is in their first 90 days and their “review”...