Episodes

About Debbie Debbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She’s a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean. She has worked in various CX and UX leadership and individual contributor roles at companies including Wells Fargo, Macy’s,...

About Tom Tom Bairstow is a Creative Director, Designer & Founder of NorthHouse, a multi-award-winning creative studio focused on video & digital design for music, brands and live shows. NorthHouse are globally recognized as a leading studio within the music and live events industry, working with the likes of Coldplay, Beyoncé, Adele, Katy Perry, Shawn Mendes, Lewis Capaldi, Ferrari, GQ, BAFTA, The NFL SuperBowl Half-time Show, The UEFA Euro’s, The Rugby World Cup, and many more. Most recently...

About Jon Jon Perl is the co-founder and CEO of QA Wolf, a startup building the QA solution every engineering leader wishes for. Prior to QA Wolf, Perl led engineering teams in the healthcare and home services space, where he learned firsthand how difficult automated regression testing can be — and how critical it is for teams to have. His interest in software engineering comes from an overarching desire to eliminate boring, repetitive tasks and give people their time back. He has a dog named Fi...

About Kasheef As a first-generation American born to parents of Caribbean descent, Kasheef attributes the alignment of his career and purpose to interventions and exposure to educational resources far outside of the community that raised him. With such a dichotomy between the two worlds he grew to know, an unshakeable commitment to be on the frontline of change was born. As the National Director of Dream.Org’s tech program, Kasheef is responsible for the integrity of tech programs, trainings, an...

About Jim With over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership. Jim’s journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernization of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognized the pi...

About Robert Robert Plotkin is a leading expert in leveraging Al to maximize creativity and innovation. His book, The Genie in the Machine, was the first (and still the only) work to address the impact of generative Al on innovation and the patent system. Recognized as a thought leader in human-Al collaboration, Robert empowers individuals with the essential skills they need to harness Al to supercharge their creative abilities. He addresses the common fear of Al replacement by illustrating how ...

About Oscar After a decade and a half in the technology arena, Oscar Santolalla embarked on a mission to help people in technology companies present better, inspire others, and sell more. He is author of “Rock the Tech Stage” (Apress, 2020) and “Create and Deliver a Killer Product Demo” (Apress, 2018). Oscar helps professionals in the technology industry rediscover the power of sharing their best ideas onstage. Since 2014, Oscar hosts Time to Shine, the pioneer podcast show in public speaking...

About Jon Jon studied Human Sciences at Oxford University, then stepped sideways into business where he worked in information systems as an applications architect, becoming European IT Director for a market-leading multinational. This career continued with consultant program leadership roles in major UK companies such as British Airways, BAA, Vodafone and O2. In parallel he continued to study science and human systems, publishing well-regarded and ground-breaking books “The Science of Possibilit...

About Marga Marga Hoek is a three-time CEO, Chair, and Board Member. Due to her visionary, purpose-driven leadership, Hoek has gained recognition over the years as a global thought leader on sustainable business and capital. She is a multi-golden-awarded bestselling author of the trailblazing titles New Economy Business (2014) and The Trillion Dollar Shift (2018). Fortune praised The Trillion Dollar Shift, which highlights opportunities the UN’s Global Goals hold for business, as “required readi...

About Ryan Ryan Glasgow is the founder and CEO of Sprig. Sprig is the leading product experience insights platform and works with high-growth companies including Figma, Notion, Loom, and Dropbox. Prior to starting the company, Ryan was Product Manager and early team member at five different companies that he helped scale from startup to successful exit, including Weebly, which was acquired by Square, and Vurb, which was acquired by Snapchat. Today We Talked About Ryan’s background Leadership...

About Ahmed Ahmed is an experienced engineering leader, having led teams at Microsoft, Amazon and Google. He is currently leading Cloud teams at Google. In addition to his day job, Ahmed also helps engineering managers become effective leaders through his coaching. Today We Talked About Ahmed’s background Leadership in general Re-occurring problems for new leaders Feedback loops Dealing with being Overwhelmed Know your own limits Setting Explicit Expectations Knowing what your optimizin...

About Bartosz An entrepreneur with over 20 years of experience, coach, mentor, and public speaker. The founder of G2A.COM, the largest and most dynamically developing global marketplace with vouchers for digital products such as games, gift cards, subscriptions, or software. The marketplace already has had over 25 million users from 180 countries around the world. A winner of the Forbes magazine’s BrandMe CEO award given to the best CEOs in the country, as well as of the Digital Shaper Award, t...

About Brian “Tap” Taptich Tap is a seasoned leader with 25+ years of experience leading strategy, technology, business, marketing, and corporate development at worldwide technology companies ranging from start-ups to Fortune 100. He is passionate about developing and leading cross-functional teams to achieve bold goals on a global scale. Currently, Tap is VP of Strategic Initiatives. In this role, he designs and implements key initiatives to build and execute AWS growth strategy. Tap leads stra...

About Kyle Kyle Kiser is Chief Executive Officer at Arrive Health, the leader in delivering real-time cost and coverage data to decision-making workflows. In this role, he focuses on helping providers and care teams improve patient access, affordability, and outcomes while reducing administrative burden. By partnering with health systems, health plans, IT vendors, and pharmacy benefit managers, Arrive Health enables transparency and better patient care nationwide. Since 2013, Kyle has helped gr...

About D.J. D.J. Eshelman has more than 25 years of overall IT experience, but it was in 2004 when he found Citrix Systems that his career became truly focused. While this still requires skillsets beyond the delivery, Citrix technologies have been the central point of focus ever since. He is the author of two books released in 2020, “Be a Citrix Hero” and “Just Do THIS: A Simpler Way to Succeed in I.T.” as well as blog sites ctxpro.com and thrive-it.com. He is the host of the “THRIVE-IT” YouTube...

About Phil Most people can’t say that they were already a successful entrepreneur at the age of 18. But then again, Phil Alves isn’t most people. After teaching himself how to code in high school, he started writing blogs about building software for direct marketing, unknowingly becoming an SEO powerhouse in the space — and it wasn’t long until one of his posts landed at #1 on Google. Capitalizing on the resulting inbound inquiries, he was able to grow his first business to 10 employees and then...

About Rob Rob Kalwarowsky was at the top of his game. Known to colleagues only as Reliable Rob, his MIT Mechanical Engineering degree and dedication to the heavy industry space gave him the unique insight that saved his organization millions of dollars. But then, the twist. Upper management? They didn’t care. At all. The huge disconnect spurred Rob to shift gears – from heavy industry to heavy research. 10 years later, the bleak results. One: The relationship between workforce and management has...

About Jeffrey Jeffrey is a nationally recognized thought leader and award winning author on the next evolution of leadership: Conscious Leadership. His recently published book: “Developing the Conscious Leadership Mindset for the 21st Century” won a total of four national and international Stevie Awards® and is an Amazon best seller in the Occupational and Organizational Psychology category. He also won the 2021 International Business Awards bronze medal for ‘Innovator of the Year’. His backgrou...

About Zain With a strong background in fintech and climatetech, Zain has honed his expertise in credit card infrastructure and carbon offsets. Having worked at prominent companies in these fields, Zain has gained invaluable experience and insights. Given his time studying under Geoffrey Hinton, Zain has deep knowledge in neural networks, deep learning, and other advanced AI techniques. As the former head of Engineering for two Silicon Valley-based Climate Technology companies, he possesses expe...

About Jim Jim Saliba is a certified coach, public speaker, and seasoned leader with over 30 years of experience in the IT industry. Starting as a software engineer, he rose through the ranks to become the VP of a $4 billion tech company. As the author of the book “The Six-Step Leadership Challenge,” Jim shares his expertise and insights on empowering leaders to overcome fears and self-limiting beliefs to unlock true potential. Through his Triple E system – Emerge, Elevate, Excel – he guides indi...

About Matt Matt Frizzell is the Director of Engineering at Customer.io. With over 20 years of experience as a full-stack engineer, he has led diverse teams across industries such as security, advertising, healthcare, and SaaS. Matt is known for his servant leadership style, emphasizing team building and inclusivity. Based near Boston, Massachusetts, he enjoys playing pick-up basketball, mentoring young athletes, gaming with friends, and cherishing family time. Today We Talked To Matt’s backgro...

About Govind Govind Balu is a visionary entrepreneur and experienced executive with a strong background in data and AI to drive business growth across different industries. As the Founder and CEO of QuaXigma, he spearheads the company’s vision to transform organizations into data-driven enterprises. With an extensive career spanning senior leadership positions at companies such as Allstate, CVS, Walgreens, and Bank of America, he led the deployment of differentiating solutions such as CVS Extrac...

About Hilario Itriago Hilario Itriago holds a BA from Universidad Metropolitana in Venezuela and an Advanced Certificate for Executives (ACE) in Management, Innovation, and Technology from MIT Sloan School of Management. Currently, he is the President of Boxx Insurance USA, a Zurich-invested cyber insurance company based out of Miami, Florida. Boxx Insurance is all-in-one cyber insurance as well as protection against cyber risk. Today We Talked About Cyber Insurance Minimum Security Controls ...

About Stefanie Stefanie Krievins is a trained coach and facilitator with experience in HR consulting and business coaching. She is the host of the Hot Mess Hotline, a podcast for ambitious leaders who want to drive impactful change. She’s the creator of The Change Architecture which provides a new framework for driving transformation in the 21st century. She has collaborated with organizations from 5 to 50,000 employees in all sectors to create and implement strategic plans, change readiness as...