Dispatch in Depth

Recent Episodes

Silence is Not Always Golden with Dr. Heidi Feldman

Posted May 15, 2018 • 00:21:58

Isabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and...

We Got Rhythm with EJ Hinterman and Holly Downs

Posted November 14, 2017 • 00:30:11

Isabel Gardett talks with EJ Hinterman, captain of the Draper City Fire Department, and Holly Downs, a training coordinator for Salt Lake Valley Emergency...

Cardiac Arrested Development with Marc Gay

Posted September 27, 2017 • 00:17:48

Isabel talks with Marc Gay, one of the world’s foremost experts on CPR and resuscitation. They discuss the levels of evidence for which resuscitation...

Dial T for Transfer with Ivan Whitaker

Posted September 27, 2017 • 00:22:10

Isabel talks with Ivan Whitaker, Medical Program Director for Priority Dispatch Corp™. They discuss the need for protocols that deal specifically...

Dawn of Emergency Dispatch Research with Brett Patterson

Posted September 26, 2017 •

Isabel talks with Brett Patterson, the chair of the Medical Council of Standards for the IAED. They discuss the why and how of getting involved with...