As I See It

Improving the Patient Experience

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Ep #13 Discussing Optical with Stephanie Moore

Posted August 31, 202000:44:42

Stephanie Moore is the Regional Optical Manager at Cool Springs Eye Care and Donelson Eye Care. Stephanie grew up in Fort Worth Texas, and went to college...

Ep #12 Dr. Keg Discusses Neurolens with Dr. Shields

Posted August 24, 202000:30:29

Dr. Jeff discusses the Neurolens and its dramatic effect on the improvement of headaches and migraines in patients. Dr. Evan Shields discusses his experience...

Ep #11 Get to Know Dr. Evan Shields

Posted August 24, 202000:19:01

Dr. Evan Shields practices at both Cool Springs Eye Care and Donelson Eye Care. Dr Shields is the lead doctor over the Neurolens Program. Dr. Evan Shields...

Ep #10 Get to Know Dr. Aimee Jacobs

Posted August 14, 202000:17:34

Dr. Amy Jacobs was born and raised in St. Louis Missouri. Dr. Jacobs obtained her

undergraduate degree from Lindenwood University. Dr. Jacobs...

Ep #09 Hierarchy of Service Delivery

Posted July 31, 202000:21:53

Leaders Mission and Vision

Hierarchy of Service Delivery - borrowed from Disney - when the staff acts like the

owner wants

Alignment...