As I See It

Improving the Patient Experience

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Ep. #88 — Staff Meetings: Weekly Focus on Patients One Patient at a Time: Lessons 45-46

Posted January 18, 202200:20:22

Learn how we keep the focus on patients every week. Even when you are not around!


Ep. #87 Ptosis and Blepharoplasty Surgery — With Dr. Kelly Everman

Posted January 11, 202200:42:38

In this week's episode, we sit down with Dr. Kelley Everman and talk to him about those pesky eyelids— why do they droop, and what can we do about...

Ep. #86 OPAAT Lesson 38: Beliefs and Behaviors

Posted January 4, 202200:19:34

A direction is not a destination without execution. You as a leader set the direction and destination. The behaviors and beliefs you and your...

Ep. #85 OPAAT Lesson 37: One Mission, Five Important Goals

Posted December 28, 202100:20:45

It is the time of year when we all set goals...or should. Yet where are those goals taking you? What is your Mission and purpose? This is the time...

Ep. #84 A Key Discussion with Dr. Gary Gerber

Posted December 21, 202100:22:00

Friend of the program, Dr. Gary Gerber, (previous episodes on nearsighted control,) talks with Dr. Jeff about a different "key" pursuit. Playing the...