SaaS Sprawl and Transparency: Scaling Internal Employee Directories with Alex Solomon, CTO and Co-founder at PagerDuty

It’s hard to know what to prioritize at a startup. Alex Solomon (CTO & Co-founder at PagerDuty) joins us to talk about the early days at PD and some critical decisions about transparency, documentation, employee experience, and more.

• The story behind PagerDuty (1:15)
• Launching product before feeling ready (8:00)
• Employee experience in the early days (13:07)
• Dutonium: building PD’s internal directory (15:48)
• Transparency and being “open by default” (23:15)
• SaaS Sprawl (24:37)
• Alex’s advice to founders (26:44)
• The future of PD (30:45)