July 25, 2026

How Blue Shield of California Is Rethinking Care Delivery with Susan Mullaney

How Blue Shield of California Is Rethinking Care Delivery with Susan Mullaney
How Blue Shield of California Is Rethinking Care Delivery with Susan Mullaney
Becker’s Healthcare Podcast
How Blue Shield of California Is Rethinking Care Delivery with Susan Mullaney
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In this episode, Susan Mullaney, Chief Operating Officer at Blue Shield of California, discusses how stronger payer-provider partnerships, AI, value-based care, and pharmacy innovation can improve health outcomes, lower costs, and reshape care delivery for the future.