Oct. 27, 2026

Connecting Patient Experience, Employee Engagement, and Quality of Care with Dr. Jennifer Jasmine Arfaa

Connecting Patient Experience, Employee Engagement, and Quality of Care with Dr. Jennifer Jasmine Arfaa
Connecting Patient Experience, Employee Engagement, and Quality of Care with Dr. Jennifer Jasmine Arfaa
Becker’s Healthcare Podcast
Connecting Patient Experience, Employee Engagement, and Quality of Care with Dr. Jennifer Jasmine Arfaa
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In this episode, Jennifer Jasmine Arfaa, PhD, CPXP, Senior Vice President, Chief Patient Experience Officer, Westchester Medical Center Health Network, discusses improving patient experience by connecting quality, safety, employee engagement, and patient feedback.