March 31, 2026

Leading Through Crisis and Continuous Improvement with Jeff Flaks

Leading Through Crisis and Continuous Improvement with Jeff Flaks
Leading Through Crisis and Continuous Improvement with Jeff Flaks
Becker’s Healthcare Podcast
Leading Through Crisis and Continuous Improvement with Jeff Flaks
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In this episode, Jeff Flaks, Chief Executive Officer, Hartford HealthCare, reflects on pivotal moments like 9/11 and COVID-19 and how they shaped his leadership philosophy. He shares insights on continuous improvement, team-driven culture, and the need to disrupt healthcare to advance access, affordability, and quality.