Best practices for running, building and growing your insurance agency from experts in the field.
"Customer service is huge. When I refer a client to someone, I view that as me guaranteeing my client that they are going to be well taken care of...
"I've never been a huge fan of the pop bys with trinkets or donuts. I never think 'so and so brought donuts so I'm going to send them a referral'."...
"The difference between contact and contract is the letter R. The "R" stands for relationship." (Brandon Smith - GIIG Insurance)