Episodes

In this episode, Perry M. Gee, Enterprise Director of Nursing Research and Evidence-Based Practice, Nurse Scientist, and Associate Professor of Research at Intermountain Health, joins the podcast to discuss efforts to grow nursing locally and standardize care delivery. He shares how streamlining practices can lead to better long-term patient outcomes and outlines 2026 initiatives focused on measurable results, stronger workplace culture, and improved communication across care teams.

In this episode, Sadie Durham, DNP, RN, Chief Nursing Officer at Ascension St. Vincent’s Clay County in Middleburg, Fla., shares how refocusing on bedside shift reporting and hourly rounding led to a 40 point increase in net promoter score. She discusses sustaining frontline accountability, standardizing nursing practices, and why getting back to basics can drive meaningful gains in patient experience.

In this episode, Amit Garg, MD, Medical Director of Radiation Oncology at Presbyterian in Albuquerque and Rio Rancho, New Mexico, discusses key innovations in precision radiotherapy, shifting perceptions around radiation treatment, and how community based health systems can deliver high quality cancer care while improving access and efficiency for underserved populations.

In this episode, Dr. Lisa Fort, Assistant Chief Medical Information Officer at Ochsner Health, discusses how her team is using virtual care to reduce emergency department overcrowding and streamline patient care. She shares insights on integrating technology, improving care transitions, and creating a patient-centric approach across the health system.

In this episode, Dr. Sidney H. Raymond, Chief Medical Officer at Ochsner Health Network, discusses leading population health across more than 600,000 lives and advancing value based care beyond contract boundaries. He shares how care model redesign, prevention focused strategies, digital health, and patient centered culture are driving measurable gains in quality, cost, and care coordination across diverse communities.

In this episode, Sowmya Viswanathan, Chief Physician Executive at BayCare Health System, joins the podcast to discuss building strong academic programs through research and teaching, managing rapid population growth, and supporting value-based care models. She also shares her priorities for 2026, including moving care upstream while continuing to deliver high-end, specialized care across the system.

In this episode, Scott Jessie, Chief Nursing Officer at SUNY Upstate University Hospital, shares how his team earned Magnet redesignation, launched a high tech throughput operations center, and built a virtual nursing program that improves efficiency, quality, and staff satisfaction.

In this episode, Tiffany Love, Associate Vice President of Nursing at Greater Lawrence Family Health Center, discusses tackling the primary care shortage through triage innovation, telehealth expansion, and nursing leadership. She also shares how federally qualified health centers are preparing for potential Medicaid and 340B changes while continuing to serve vulnerable communities.

In this episode, Regina Foley, President of Specialty Hospitals and Clinical Services and Chief Nurse Executive at Hackensack Meridian Health, discusses stabilizing and supporting the nursing workforce, leveraging technology like virtual nursing and AI, and expanding ambulatory care. She also shares how the health system is preparing to provide care during the FIFA World Cup and other community-focused initiatives.

In this episode, Dr. David Marcozzi, Chief Clinical Officer at University of Maryland Medical Center and Associate Dean of Clinical Affairs at the School of Medicine, discusses implementing high reliability practices, expanding access to specialized care, and preparing for the upcoming AHEAD model. He also explores leveraging automation and AI to reduce administrative burden, support the workforce, and improve patient outcomes.

In this episode, Andrew B. Wallach, Ambulatory Care Chief at NYC Health + Hospitals/Bellevue and Ambulatory Care Chief Medical Officer for NYC Health + Hospitals, joins the podcast to discuss how health systems can better support and sustain the workforce. He shares lessons learned from the pandemic, the role of internal float pools in managing patient surges, and strategies for building resilience and preparedness across ambulatory care teams.

In this episode, Waleed Javaid, MD, Chief Quality Officer at WVU Hospitals, joins the podcast to discuss the continued push toward outpatient care and what it means for quality and patient experience. He shares how health systems can balance high standards of care with evolving patient needs, and highlights quality improvement initiatives designed to support safer, more efficient care delivery in a changing healthcare landscape.

In this episode, Colleen Mallozzi, Senior Vice President and Chief Nursing Informatics Officer at Jefferson Health, discusses how her team is using technology and process improvements to reduce documentation burden, give nurses more time at the bedside, and prepare for an innovative ambient listening rollout that transforms patient care.

In this episode, Nathan A. Merriman, MD, MSCE, Interim Senior Medical Director of Surgical Specialties for the Digestive Health Clinical Program at Intermountain Medical Center, discusses how a patient-centered, team-based approach can improve access to care while enhancing the overall human experience. He shares insights on driving operational efficiency across surgical services and aligning clinical teams to deliver high-quality, coordinated care that meets patients where they are.

In this episode, Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health, shares how standardizing care delivery helps improve patient outcomes while driving greater operational efficiency. She discusses the critical role of patient education and outlines how quality and safety monitoring are evolving as more care moves into the outpatient setting.

In this episode, Dr. Allyson Brooks, the Ginny Ueberroth Executive Medical Director Endowed Chair of the Hoag Women’s Health Institute, discusses how Hoag is transforming menopause care through multidisciplinary collaboration, education, and community engagement. She shares how the FDA’s recent hormone therapy update and women’s growing advocacy are reshaping the future of midlife health.

On this episode, Dr. James Wyant, Program Director of Sentara and Eastern Virginia Medical School's newly established neurology residency program, joins the podcast to discuss where residents can add value and improve quality of care, improving access to care, and the importance of collaboration across teams and disciplines.

In this episode, Jaimie Weber, System Director of Nursing for Perioperative Services at Alameda Health System, discusses how her team is using AI, predictive modeling, and technology-driven workflow improvements to enhance efficiency, staff satisfaction, and patient care. She also shares insights on investing in IT infrastructure to support telehealth, cybersecurity, and the future of connected healthcare.

In this episode, Jessie Scapinello of Elsevier and Allison Ouzts of UT Health San Antonio, share strategies for empowering novice nurses through strong communication, supportive culture, and intentional leadership to build confidence, retention, and long-term success in nursing. This episode is sponsored by Elsevier.

On this episode, Todd Smith, MD, Chief Physician Executive at Sutter Medical Center, joins the podcast to discuss ambulatory growth strategies and clinical standardization. He shares insights on improving access to care and the importance of effective orientation programs for staff to ensure high-quality patient experiences.

In this episode, Dr. Gregg Furie and Dr. Wynne Armand share how Mass General Brigham is leading the way in sustainable healthcare through renewable energy investments, emissions reduction, clinician engagement, and education. They discuss the system’s progress toward net zero, the connection between climate and health, and practical steps for hospitals beginning their sustainability journey.

In this episode, Dr. Lindsay Mazzotti, Chief Medical Officer of Medical Education and Science at Sutter Health, discusses the system’s bold plan to expand residency and fellowship programs, the role of education in addressing physician shortages, and how Sutter is preparing future doctors to thrive in a rapidly evolving care environment.

In this episode, Mary Grace Cox, Senior Director of Clinical Programs at UAB Medicine, shares how her team is driving improvements in sepsis outcomes through process design, culture change, and the use of technology like the DART tool. She highlights lessons in supporting clinicians while advancing patient safety and quality. This episode is sponsored by Ambient Clinical Analytics & Zebra Technologies.

In this episode, Dr. Christopher Thomas, Vice President and Chief Quality Officer at Franciscan Missionaries of Our Lady Health System, shares how his team dramatically reduced sepsis mortality through novel diagnostics, frontline staff engagement, and a patient-centered, data-driven triage model. He highlights the critical role of innovation, collaboration, and continuous improvement in transforming sepsis care across the system.