Episodes

Today I had the pleasure to talk with Theresa Fouquette, co-owner, of Bliss Small Batch Creamery. Theresa talks about her vision on building her first store, adapting to the COVID 2020, and her dreams for future growth with mobile carts, trucks, and retail shops. COVID 2020 How Bliss Creamery adapted to a Pandemic (3) C. Nelson Mfg., CO. 12diphv curved glass cabinets in BLACK Outside counter retail service – COVID the new normal in retail sales Music: https://www.purple-planet.com

Chocolate Shoppe Ice Cream – David Deadman, NICRA 2018 Convention Chair, Episode 15 https://youtu.be/xFrVj23TdMY Show Links and Links: 2018 NICRA CONVENTION GUEST SPEAKER Brain Smith of Ample Hills Creamery, Brooklyn, NY

National Ice Cream Retailers Association – Steve Christensen, Executive Director Just last week, I caught up with my good friend Steve Christensen and we talked about the retail ice cream industry. He talked about his life journey and business experiences that have helped him prepare for his new job as the ( August 2018) Executive Director of the National Ice Cream Retailers Association (NICRA). Steve talks about the history and people that have made NICRA a wonderful group to be part of. Stev...

Clementine’s Naughty & Nice Creamery Clementine’s Naughty & Nice Creamery, owner, Tamara Keefe and I talk about how she started in the small batch, handcrafted, ice cream industry and how she is growing her brand. Tamara has some great suggestions for those soon to be shop owners about social media, budgeting, and what it takes to open you first store. https://youtu.be/ENysnA22uRo Inside Clementine’s with (2) C. Nelson Mfg., Co Curved Glass/HIV ice cream dipping cabinets Clementine’s Store ...

I had the pleasure to meet Debra & Carl Chaney, the summer of 2003, before they opened their shop, I had the pleasure to work with the Chaney’s on their recipes and flavorings for their great tasting homemade ice creams. This is the story as told by Carl Chaney, “if you are welling to get up early and stay up late you too can enjoy the fruits of your hard work”. This is a story about an American dream by a hard working family from Bowling Green, KY. May I introduce to you Carl Chaney. https:...

A conversation with Jake Klein, Lead Project Manager, Taylor Freezer of Michigan. I caught up with Jake at the 2017 GLICFFA Convention in Lansing, MI on February 4th I was working the Taylor Freezer of MI booth helping with their customers and sales reps. He talks about his roll at the ice cream & food specialty sales company in Michigan. Jake handles the social media, web design, and related internet and marketing areas at the distributorship. He talks about how he is updating the sales reps aw...

From the show floor, at the Mid-America Restaurant Expo, I had a chance to talk with a good friend of mine Mike Rodemann, Vice President of Operations, The Hillson Nut Company, Cleveland, OH. The Hillson Nut Company was an exhibitor at the the Mid-America trade show. The trade show was designed around the Pizza, Ice Cream, Food Truck, Casual and Fine dinning businesses. Mike and I talked about making special nut recipes for ice cream shops and how nuts really do enhance the flavor of ice cream. ...

I had a chance to catch up with a very busy traveler and ice cream trainer this week, Steve Christensen, The Headmaster @ Scoopschool.com located in St. Louis, MO. I have known Steve since the mid-2000’s and have enjoyed his passion for helping all those in the ice cream retail shop business. I caught up with Steve as he was preparing for his class at the Mid-America Ice Cream & Restaurant Expo in Columbus, OH. Steve Christensen – The Headmaster @ scoopschool.com Show notes: NICRA NEICRA SCOOP...

I first meet with Kurt Dehner, owner of Sisters Sweet Shoppe , Dublin, Ohio, USA, on April 15, 2015. I was introduced by my good friend Matt Wilicoxin with Johnson’s Real Ice Cream, Columbus, OH. I had the pleasure to work with Kurt on the design & layout of his new shoppe. See below how Kurt and the team went from a rough design to a finished beautiful store layout. Step 1, New Store Design – Rough Draft Store Design Concept Step 2, Once Kurt agreed on the rough concept we moved to the next r...

This past November, at the fall NEICRA 2016 convention in Newport, Rhode Island, I had the pleasure to meet Billy Marchal, owner of the Bluffton Dairy Freeze in Bluffton, Ohio, and owner of the new and exciting company NOWATERBATH.com. Billy and I had a few minutes, before the trade show started, to talk. Billy was setting up his booth displaying the NOWATERBATH thermal pads and I was setting up my ice cream cart from C. Nelson, Billy showed me his water saving and time saving, no mess – no rus...

This is a great conversation with industry leader Matt Wilcoxon of Johnson’s Real Ice Cream. I have had the pleasure to work with Matt and his family since i moved to Columbus, Ohio in 1982. (My audio starts a little rough, but kicks in after a few seconds.) Matt Wilcoxon, 4th generation ice cream maker, from Columbus, OH, USA, talks about his families ice cream plant and how his dairy stays clean and how you can do the same; no matter how small your ice cream business is. Listeria is nothing...

While at the NEICRA 2016 fall convention in Newport, RI, this year, I had a chance to talk with my good friends Doug and Peggy Warren, owners of the Four Seas Ice Cream shop on the Cape. Doug and his father Dick Warren

Bill Lodde, with Igloo Frozen Custard, Lafayette, IN, had a few minutes in-between show seminars, we are at the 2016 #NICRA Convention, to talk about his business and the NICRA 2016 Convention in Reno, NV. Ross/Stoelting Custard machines 2. Carpigiani 502 Batch Ice Cream Machine 3. Dipping cabinet by, C. Nelson Mfg. 12dip

I had a great conversation with my friend, Ron Cooper, of 5 years, as Executive Director of the New England Ice Cream and Restaurant Association. Ron is retiring this year to the good life of a happy grandfather of a beautiful granddaughter. Sit back and enjoy what Ron has to say about how he and his lovely wife got into the ice cream business. Ron also has some thoughts on what it takes to survive the business. NEICRA NICRA

I had the pleasure to talk with Pamela Allie-Morrill, owner of Moxie’s Ice Cream, Wynantskill, NY, at the NEICRA 70th annual convention @ Newport, RI. Pamela is a very enthusiastic operator and has a lot to talk about regarding our industry,, her journey, and what works for her shop. Enjoy our conversation. If you have any questions for Pamela you can send her an email coachpam@hotmail.com. Moxie’s Ice Cream Facebook Moxie’s is more than plain vanilla…article

Show notes: Krista K’s website NEICRA