The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
Mystery Shopper Calls Plus The Number One Enemy of a Great Practice!
What’s the number one enemy of a great practice? In this episode, Dr. Richard Madow explores a possible candidate.
Then, the mystery shopper...
Things A Patient Should Never See…or Hear!
There are a bunch of things a dental patient should never ever see or hear in a dental practice, and on today’s episode of The Dental Practice Fixers...
Why Is That Crown So Expensive?
“Why is that crown so expensive?” can be a tough question for a dentist to answer, especially in a way that gets a caller to appoint, Well, that’s...
Fill Last Minute Cancellations 90% of the Time!
Would you like to have a simple system so that when someone calls to cancel at the last minute that spot can easily be filled 90% of the time? You...
Dental Practice Websites – What’s Wrong With Most of Them?
Very often the first contact a potential new patient has with your practice is your website, and most dental websites have some obvious (and easy to...
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