The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
A Patient Walks In Barefoot – or How To Provide More Treatment!
What do barefoot patients, expensive coffee, and a small shoe factory have in common? In this episode of The Dental Practice Fixers podcast, Dr. Rich...
Handling Difficult Conversations – Is Your Dental Practice Hell’s Kitchen?
In today’s episode of The Dental Practice Fixers podcast, Dr. Richard Madow shows how a situation that arose at Hell’s Kitchen in Las Vegas can...
Treatment Options: What Do Patients Want?
What do patients really want when it comes to treatment options? Do they want freedom OF choice or freedom FROM choice? Find out in the very important...
The DIRTY Secret About Dental Podcasts!
There’s a dirty little secret about dental podcasts, and it’s just one of the many things that Dr. Richard Madow reveals on this episode of The...
We DON’T Do That At OUR Office!!
Are you turning patients off by telling them what you DON’T do instead of what you CAN do? On this episode of The Dental Practice Fixers podcast,...
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