The Voice of Leadership
Enabling Effective Leaders for Organizational Success
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Recent Episodes
Elijah’s Rest in God
Under conditions of exhaustion, we lose perspective. Fear and hopelessness increase, and we often adopt a narrow and false understanding of reality....
Mental Health in the Workplace
Dr. Karen says, “People don’t need more meetings. They need more of the right meetings with the right people.” What are some of the factors that...
Conversation with Psychologist Colleagues about What Companies Can Do to Address Workplace Mental Health
For the last few years, we have lived through the COVID-19 pandemic and the resultant illnesses and deaths, social isolation due to virtual work, school,...
Customer Experience is Providing Consistent VIP Star Status
Do you treat your customers like VIP Stars? Invest in your customers and see them happily invest in you! In this episode Dr. Karen shares ideas on how...
3 Major Mistakes in Customer Experience
One cardinal rule to keep, is remembering the importance of the customer. To forget the value of the customer is a major mistake. Customers have choices...
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