Elite BSC

Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations? In this episode, I unpack a question that comes up often in sales workshops and peer discussions: how involved should sales be once a new account is won? I explain why blurring the line between sales and account management can slow growth, dilute focus, and ultimately hurt performance. https://elitebsc.com

The janitorial industry is filled with immigrant workers. One could argue that they are the backbone of the industry. As owners and leaders, we have an obligation to think and lead clearly in this current cultural climate. How can we take care of our businesses, love our people, and lead well?

No matter the size of your janitorial company, your key operational leader is critical to your success. What does this role look like? Why is it so important? What qualities are we looking for in someone who could fill this role?

Opportunities are like rain. The wider your bucket, the more opportunities you can catch. But how do we increase our "luck surface area"? In this episode we dive into some of the habits, actions, and attitudes that increase our chances of succeeding. https://elitebsc.com

Is luck something that randomly happens to people, or is it the product of specific actions? And if it is specific actions, how can we increase our "contact" with luck to have a corresponding increase in success? https://elitebsc.com

It if your ratio of janitorial proposals to closed deals is super low, that can be a frustrating experience. Here are a few suggestions to improve your close ratio. For more resources, check out https://elitebsc.com