Episodes

Gen Z team members could be your greatest asset — but only if you know how to lead them. Andrea Mata has been working with Gen Z for more than a decade, and she knows what makes them tick. As a clinical psychologist, she has learned what makes Gen Z different than previous young professionals and how workplace leaders can set them up for success. Andrea joins this episode of the podcast to discuss how tourism entrepreneurs can work with Gen Z team members to build positive relationships and pr...

Gen Z team members could be your greatest asset — but only if you know how to lead them. Andrea Mata has been working with Gen Z for more than a decade, and she knows what makes them tick. As a clinical psychologist, she has learned what makes Gen Z different than previous young professionals and how workplace leaders can set them up for success. Andrea joins this episode of the podcast to discuss how tourism entrepreneurs can work with Gen Z team members to build positive relationships and pr...

Dawnielle Tehama wants you to know her story. Like many Indigenous people throughout North America, Dawnielle is proud of where she comes from. And as an educator and advocate in the travel industry, as well as an enrolled Modoc citizen of the Klamath Tribes, she believes that sharing Native stories through tourism can be transformational for communities and visitors alike. Dawnielle joins this episode of the podcast to discuss how groups can discover the diversity and riches of America’s Nati...

Dawnielle Tehama wants you to know her story. Like many Indigenous people throughout North America, Dawnielle is proud of where she comes from. And as an educator and advocate in the travel industry, as well as an enrolled Modoc citizen of the Klamath Tribes, she believes that sharing Native stories through tourism can be transformational for communities and visitors alike. Dawnielle joins this episode of the podcast to discuss how groups can discover the diversity and riches of America’s Nati...

If you have ever suffered from imposter syndrome, you’re not alone. Stacey Cabell has been there too — and it almost stopped her from launching her successful travel business. A former high school dropout, she had overcome her own self-doubt to find her way to winning. And now she’s helping other tourism professionals do the same. Stacey joins this episode of the podcast to discuss the many negative thoughts and self-defeating mindsets that hold travel pros back. She tells her own story of dea...

If you have ever suffered from imposter syndrome, you’re not alone. Stacey Cabell has been there too — and it almost stopped her from launching her successful travel business. A former high school dropout, she had overcome her own self-doubt to find her way to winning. And now she’s helping other tourism professionals do the same. Stacey joins this episode of the podcast to discuss the many negative thoughts and self-defeating mindsets that hold travel pros back. She tells her own story of dea...

“If you don’t vote, you don’t count.” Vernon Dahmer believed that voting was every American’s right — and he risked his life to spread that message far and wide. On this special bonus edition of Gather and Go, we’re sharing an episode of the Mississippi Freedom Trail Podcast that tells the story of Dahmer and how he played an instrumental role in the campaign to secure voting rights for the state’s Black citizens. It’s one of many stories preserved today on the United States Civil Rights Trail....

“If you don’t vote, you don’t count.” Vernon Dahmer believed that voting was every American’s right — and he risked his life to spread that message far and wide. On this special bonus edition of Gather and Go, we’re sharing an episode of the Mississippi Freedom Trail Podcast that tells the story of Dahmer and how he played an instrumental role in the campaign to secure voting rights for the state’s Black citizens. It’s one of many stories preserved today on the United States Civil Rights Trail....

Has your sales pipeline sprung a leak? Michelle Stark believes you’re likely missing some customers who should be traveling with you. A communications veteran with a special focus on tourism, she helps clients around the country build sales pipelines that deliver new customers — and repeat business from old ones. And she says it’s time to re-examine the way you sell and market in 2026. Michelle joins this episode of the podcast to discuss why you’re losing potential customers — and what you ca...

Has your sales pipeline sprung a leak? Michelle Stark believes you’re likely missing some customers who should be traveling with you. A communications veteran with a special focus on tourism, she helps clients around the country build sales pipelines that deliver new customers — and repeat business from old ones. And she says it’s time to re-examine the way you sell and market in 2026. Michelle joins this episode of the podcast to discuss why you’re losing potential customers — and what you ca...

Is travel’s affordability crisis reaching a boiling point? Rafat Ali thinks it may be. A veteran business journalist turned travel media entrepreneur, he is the founder of Skift, one of the world’s leading travel business websites. And he has been one of the industry’s most outspoken voices on the trouble brewing with travel’s high prices. Rafat joins this episode of the podcast to discuss the affordability issues dogging travel in 2026 — and how they may be driving customers away. He shares w...

Is travel’s affordability crisis reaching a boiling point? Rafat Ali thinks it may be. A veteran business journalist turned travel media entrepreneur, he is the founder of Skift, one of the world’s leading travel business websites. And he has been one of the industry’s most outspoken voices on the trouble brewing with travel’s high prices. Rafat joins this episode of the podcast to discuss the affordability issues dogging travel in 2026 — and how they may be driving customers away. He shares w...

If you made smarter use of your email list, would you sell more trips? Sheila Scarborough believes you would. A travel journalist turned tourism marketing consultant, she has helped dozens of organizations hone their marketing strategies. And in the age of social media, she’s still a big believer in old-fashioned email. Sheila joins this episode of the podcast to share how travel entrepreneurs can use email to build a reliable marketing strategy when social stops working. She gives some practi...

If you made smarter use of your email list, would you sell more trips? Sheila Scarborough believes you would. A travel journalist turned tourism marketing consultant, she has helped dozens of organizations hone their marketing strategies. And in the age of social media, she’s still a big believer in old-fashioned email. Sheila joins this episode of the podcast to share how travel entrepreneurs can use email to build a reliable marketing strategy when social stops working. She gives some practi...

From Christmas markets to beer festivals, some of Germany’s most iconic experiences are hidden in its historic cities. With more than a millennium of history, Germany offers American travelers an abundance of unique travel opportunities. And among the most memorable are experiences that await outside larger destinations, in cities where travelers can enjoy the best of German culture shoulder-to-shoulder with locals. On this episode of Gather and Go, Sascha Mayerer and Sandra Weinacht of Histori...

From Christmas markets to beer festivals, some of Germany’s most iconic experiences are hidden in its historic cities. With more than a millennium of history, Germany offers American travelers an abundance of unique travel opportunities. And among the most memorable are experiences that await outside larger destinations, in cities where travelers can enjoy the best of German culture shoulder-to-shoulder with locals. On this episode of Gather and Go, Sascha Mayerer and Sandra Weinacht of Histori...

Is artificial intelligence the best thing that ever happened to small tourism companies? Dan Flores believes it may be. A longtime travel marketing executive and current head of tourism for Satisfi Labs, Dan has worked with dozens of organizations to help leverage the power of AI to extend their capabilities and increase sales. And he’s excited about what the future this technology holds for tourism entrepreneurs. Dan joins this episode of the podcast to share how AI can give small tour compan...

Is artificial intelligence the best thing that ever happened to small tourism companies? Dan Flores believes it may be. A longtime travel marketing executive and current head of tourism for Satisfi Labs, Dan has worked with dozens of organizations to help leverage the power of AI to extend their capabilities and increase sales. And he’s excited about what the future this technology holds for tourism entrepreneurs. Dan joins this episode of the podcast to share how AI can give small tour compan...

Domestic group travel contributes more than $90 billion dollars to America’s economy each year. That’s according to a new report from the American Bus Association and Tourism Economics. On this episode of the podcast, research collaborators Lew Myers and Omneya Fahmy explain the massive scope of the group travel industry and share reflections on what it means in 2025 and beyond. Lew and Omneya break down the statistics and reveal the jaw-dropping ways that group travel stacks up against other ...

Domestic group travel contributes more than $90 billion dollars to America’s economy each year. That’s according to a new report from the American Bus Association and Tourism Economics. On this episode of the podcast, research collaborators Lew Myers and Omneya Fahmy explain the massive scope of the group travel industry and share reflections on what it means in 2025 and beyond. Lew and Omneya break down the statistics and reveal the jaw-dropping ways that group travel stacks up against other ...

Can remote work really work for travel professionals? Ryan Kramer believes that it can. After a life-changing group trip brought him into the tourism business, a detour through other sectors taught him how to do work-from-home right. He’s now the leading culture strategist at GroupCollect, and he joins this episode of the podcast to share how you can work from home without losing your mind or your money. Ryan discusses the habits and disciplines that give his life balance as a remote worker. H...

Can remote work really work for travel professionals? Ryan Kramer believes that it can. After a life-changing group trip brought him into the tourism business, a detour through other sectors taught him how to do work-from-home right. He’s now the leading culture strategist at GroupCollect, and he joins this episode of the podcast to share how you can work from home without losing your mind or your money. Ryan discusses the habits and disciplines that give his life balance as a remote worker. H...

In 1951, Barbara Johns missed the school bus. That started a chain of events that made her a hero of the Civil Rights Movement. Johns was a student at Robert Russa Moton High School, a Black school in segregated Farmville, Virginia. When a passing white school bus driver refused to help her get to class, Johns decided to start a student boycott to protest school segregation. Her protest and subsequent lawsuit became one of the important actions leading to the Supreme Court decision overturning ...

In 1951, Barbara Johns missed the school bus. That started a chain of events that made her a hero of the Civil Rights Movement. Johns was a student at Robert Russa Moton High School, a Black school in segregated Farmville, Virginia. When a passing white school bus driver refused to help her get to class, Johns decided to start a student boycott to protest school segregation. Her protest and subsequent lawsuit became one of the important actions leading to the Supreme Court decision overturning ...