952 - Case Study for Growing a Service Business

Accounting finance has been around for some time, but it’s not an easy business. What challenged Josh at the start of his growth? [01:40]

One of the biggest hurdles in a service business is when people only want to deal with the CEO. [03:08]

Here’s how Josh educates his clients to work with his team. [05:28]

At what point does documentation become a real necessity in a business? [07:52]

Too many companies offer zero training with promotions. At Mighty Digits, they have that well-covered. [09:46]

Something Josh took for granted became an important subject of documentation in his company. [13:02]

What is the possibility your employees will want to set up shop for themselves? [15:23]

As a member of James’s community, Josh recalls some conversations that yielded great results for his business. [18:54]

Is quality or quantity more important when it comes to content? [20:47]

A lot of business owners don’t know what they really want to achieve, and James helps put them straight. [23:52]

Hiring has been a hugely important part of scaling Josh’s company. Here are key tips for the listener. [28:44]