The point of this podcast is to help you become an effective and efficient communicator. The topics that we discuss tackle many of the most pressing issues that people face in a world flooded by information, interruptions and distractions. The promise is
When you have something important to announce, do you take more time thinking about the messages you want to deliver than the people you’re empowering...
If something doesn’t make sense, how does that feel? As you endure a long and confusing explanation, what is likely to happen next? When you expect...
Flagging is a simple, powerful and predictable technique to get people’s attention and keep it. Earlier in my career, I learned it from a media...
Every executive or leader I’ve encountered all think that they are clear. Nobody thinks to themselves, “wow, was I so confusing in that last conversation!”...
Imagine the odd feeling of standing in silence on a long elevator ride filled with a mix of friends and strangers. Enduring silence can be a momentary...