Episodes

Thank you so much for supporting Lash Boss Radio for the last 3 years! It has been such a ride and I am so glad to be here. A HUGE thank you to my friends Paul and Tussanee from the beloved Lashcast Podcast. They came on this episode to interview me about my journey. I loved their questions and had a great time chatting with them as always. I owe so much credit to them for showing me more about the salon industry (Strategies, Serious Business Conference, LashCon, etc) and being a listening ear ...

I am sharing my favorite classes and conferences I’ve attended in my lash career so far. I try to take courses consistently and always make time for lash conferences. If you plan for attending events and put it into your cash flow plan, you’ll set yourself up to advance your career even further, make more money, and of course have fun! I also want to note that I feel like I have taken something away from every class and conference I’ve attended, BUT the ones listed in this episode are ones tha...

In our industry, we often see multiple clients a day and hear their stories, let them vent, and give them our best work while simultaneously giving a therapy session. It can be a lot, especially when we all have our own stresses. You may be struggling with burn out, over extending yourself for clients, or you may feel like there is not enough time in the day to accomplish everything. You may even be one of those people that doesn’t feel like they had a good day if they weren’t “productive” enou...

A client challenge is exactly what it sounds like: some sort of challenge between you and your client! A challenge can be something as small as the client didn’t like your music to a client didn’t like the lashes you placed on them. If you document each and every client challenge, big or small, you are able to see trends amongst your clientele and analyze what you can do to improve or prevent future ones! Over time, you are able to consistently give exceptional client experiences based on what...

Motherhood and business have a lot of parallels. They are both challenging, extremely fulfilling and require a ton of strength, energy, and love! I’m sharing in this episode how I am managing (so far) to juggle both aspects of my life.. what has helped me, and what has held me back. I’d love to hear what has helped you navigate motherhood and business ownership! Connect with me at shelby@lashbossradio.com or @lashbossradio on Instagram The post 096 – Balancing act of motherhood and business a...

How is your business REALLY doing? How great of an experience are you REALLY providing? Maybe you think it’s getting time to hire a new artist or raise your prices. The only way to know is to get analytical with the data! Reviews and ratings are a great way to track this, but another way to analyze where your business stands is by running certain reports. Productivity rate, prebook rate, and retention rate to name a few. In this episode I dive into the above metrics, what they mean, and how to...

As a business owner, there are so many things to juggle and be mindful of on an everyday basis. Inventory, payroll, client communication, booking, etc. Not having clear policies set in place can cause laxity with clients, stress, and lost income. It may be time to have a look at your current policies, polish them up, and cultivate healthier relationships with your business practices. Thank you to Prolong Lash for sponsoring this episode! Check out www.prolonglash.com to purchase. Make sure to ...

It is so great to be back for Season 10! I have missed recording so much. This season you can expect to see crucial topics that will help you improve as a lash artist and/or salon owner vs interviews. In this episode, I discuss why I decided to merge both of my locations into one. After 3 years of having two locations, I have my entire team under one roof. With this journey came a ton of lessons, which I’m sharing in this episode too! Season 10 airs every Monday. Contact me at @lashbossradio o...