Episodes

If you’d invested $1,000 in Netflix stock just a dozen years ago, you’d have $90,000 today – quite an extraordinary return from a company that fearlessly took on the Goliath, Blockbuster Video, and won – and today has 137 million customers worldwide. It wasn’t all that long ago that Netflix was shipping out a million DVD envelopes per day to its customers. But in a deft display of risk-taking and innovation, they pivoted away from DVDs and into on-line streaming. On top of that, they launched a...

With people living longer than ever – and therefore wanting to work longer – a big question many workplace leaders are asking themselves today is whether workers in their 40’s, 50’s and 60’s can remain relevant in our rapidly changing digital world. If you have even a tinge of gray in your hair, you’ll be pleased to know that many companies are coming to realize that qualities that only come with age – i.e. humility, emotional intelligence and wisdom – are in short supply in many of their units...

Not since 1974 when Studs Terkel published his groundbreaking book, “Working,”has anyone performed a deep dive into the modern-day work experience. But with automation and digitalization poised to radically change our workplaces in the very near future – along with the jobs we all do – Boston University journalism professor, Ellen Rupell Shell spent the past eight years researching all the ways our careers are likely to be disrupted, and how we can emerge on the other side of it with work that ...

HOW DOES A LEADER TAKE THEIR TEAM FROM GOOD TO GREAT? Georgetown University business school professor, Christine Porath says we won’t make that leap until we address the incivility that’s taken over our workplaces. In preparing for her recent TED Talk that’s had nearly one million views so far, Dr. Porath asked 20,000 employees around the world what they most wanted from their leaders today. The number one answer was “respect.” A lack of civility has come to characterize most of our experience...

Is it possible that you have a pattern of behavior or a personality trait that greatly limits your effectiveness as a person and as a leader? Could you have an unconscious way of acting – particularly under stress – that unwittingly thwarts your dreams of moving up the ladder? If you consider yourself part of the human species, it’s almost guaranteed that you’re doing at least one thing that undermines your true greatness as a manager. So the goal for this podcast is to help you discover what ...

More than anything else today, what people want from their employers & leaders is to be given a safe & respectful place in which to work. That’s the conclusion of new Pew research which shows 89% of American workers rank these needs highest. Yes, employees also expect their leaders to be honest, ethical – and to reward them fairly with pay & benefits. But their ultimate happiness, engagement & sense of well-being all prove to be directly connected to how they are made to feel. And what most peo...

While we might consider the time in which we’re all living a more enlightened age, the word “heart” still carries a lot of negative associations when it comes to workplace leadership. Tied to traditional leadership wisdom, we cling to the belief that caring and supportive management is an inherently weak idea that cannot drive productivity – and so we go on leading in old & less effective ways. But recent scientific discoveries prove our understanding of how to most effectively motivate human ...

Hear the word “rebel” & we immediately think of troublemakers & outcasts – people who end up with bad reputations for being non-conformists. But after a decade of studying rebels (especially rebel leaders), Harvard Business School Professor, Francesca Gino says we’ve got it all wrong. In her New York Times bestselling book, “Rebel Talent: Why It Pays To Break The Rules At Work & In Life,” Gino says that “rebels prove to be the masters of innovation & reinvention. They’re the ones who change th...

In 2012, Gallup made the startling announcement that employee engagement across the globe was in crisis. We learned that only 30% of American workers were fully committed in their jobs – and the numbers were even worse in most other countries. So here we are six years later and we’re left to wonder: “Has engagement gotten any better?” “Did most organizations fully commit to creating more supportive workplaces?” And, “Has the employee engagement metric held up as a true barometer of organization...

If you have the chops to get accepted into an elite MBA Program at a school like Harvard, Wharton or Yale, you pretty much know that the next two years of your life will be devoted to mastering left-brain coursework – classes in analytics, statistics, accounting, economics, finance and the like. But a few years ago, top business schools like these started to reassess. Alarmed by rock-bottom employee engagement across the world – not to mention other distressing trends on employee stress, health...

Everyone has self-limiting behaviors, for the simple reason that we’re all human. But frequently, what holds women back from obtaining the next raise, promotion or job tends to be different from men. In their new bestseller, “How Women Rise,” legendary leadership coach, Marshall Goldsmith, and Sally Helgesen – the person Forbes Magazine named the world’s top women’s leadership expert – partnered up to explain which bad habits all too frequently hold back women. But in this podcast that was int...

We’ve all worked for managers who sapped our talent, energy and commitment while always needing to be the smartest person in the room. And if we’ve been lucky, we’ve also worked for leaders who brought out the better angels of our nature – people who used their own intelligence to amplify the talents and capabilities of every person around them. So what’s the mindset difference between leaders who unwittingly diminish other people and those who inspire employees to stretch to deliver results t...

Podcast 008: Kim Powell Many of us have it in our mind that very few people (including ourselves) have what it takes to become a CEO. We conjure up images of oversized personalities like Steve Jobs & Jack Welch and assume that’s what a successful CEO looks like. But in her new best-selling book (and a book Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink selected as one of their top nonfiction books of 2018),“The CEO Next Door,” Kim Powell shows us that CEOs like these are really outli...

Podcast 007: Dr. James Doty Dr. James Doty: Stanford Medical School Professor Says The Heart Matters More Than The Brain In Leadership As a world-class brain surgeon and Stanford University Medical School professor, Dr. James Doty is nevertheless certain that “the best way of influencing human beings to excel in their jobs is to intentionally and positively affect their hearts.” These surprising words are found in his New York Times best selling book, “Into The Magic Shop: A Neurosurgeon’s Ques...

Podcast 006: Geoff Colvin With technology poised to eliminate millions of jobs in every imaginable industry, we’re left to wonder what kind of work will remain and what skills will be most highly valued in the future workplace. To answer these serious questions, few people in the world today have a better grasp of what this future looks like than Fortune Magazine editor, Geoff Colvin. With uncommon access to the thinking of global CEOs, academics and economists, Colvin performed his own researc...

Podcast 005: Daniel Coyle New York Times bestselling author, Daniel Coyle spent the past four years researching the cultures at eight of the world’s most successful organizations — including the U.S. Navy’s Seal Team Six, global design firm IDEO and the five-time NBA champions San Antonio Spurs. And he came away with the remarkable discovery that leaders of all these exceptional teams share three uncommon leadership practices. They build safety, share vulnerability and establish purpose. Yes, t...

Podcast 004: Garry Ridge For the past 20 years, Garry Ridge has been CEO of the WD-40 Company, and he’s built one of the most inspiring workplace cultures on the planet. INC. Magazine named him one of the Top-10 CEOs across the globe (leadership legends Jim Kouzes and Ken Blanchard both say he’s #1 in the US), & it’s largely because his company consistently achieves its growth & profit targets while concurrently sustaining an extraordinary employee experience. Garry Ridge is the full embodimen...

Podcast 003: Tom Peters Legendary leadership author, Tom Peters could easily be reclining on a New England beach these days. But he’s by no means the retiring type. Instead, he just published his 17th book, “The Excellence Dividend,” and continues to challenge workplace leaders to reinvent how they lead and manage. Three decades ago, Peters wrote the classic book, “In Search Of Excellence,” which many people have called the greatest business book of all time. His cornerstone message at the time...

Podcast 001: Jim Kouses Thirty-years ago, Jim Kouzes and his collaborator Barry Posner wrote “The Leadership Challenge” – a book that has sold 2.5 million copies (so far) and is taught in universities and management classes around the world. As the author of five other best-selling leadership books, a consultant and a Fellow of Leadership at Santa Clara University’s Leavey Business School, Kouzes was one of the earliest people to urge managers to purposefully engage employees’ hearts. There is...

Podcast 002: Adam Bryant Imagine having the opportunity to interview hundreds of the world’s top CEOs and hear them describe their leadership philosophy, not to mention the successes and failures that shaped them as managers. For eight years, Adam Bryant did that exact thing as the creator and writer of the New York Times’ highly popular “Corner Office” column. As a journalist, Bryant developed and refined an exceptional ability to ask deep questions, pick up on nuance, probe for understanding...

Podcast 000: Mark C. Crowley The expression “Lead From The Heart” elicits different meanings to different people, so Mark uses his first podcast to introduce himself, his vision for the show and some clarity around his leadership philosophy. Interviewed by his friend and “Blip” author, Ken Boynton, Mark talks about his best-selling book, the kinds of guests he plans to bring on the podcast and why he believes listening in will be highly worthwhile for anyone seeking to excel as a 21st Century le...