This week's guest is one of the world's leading voices on building better customer experiences. Scott Stratten is the president of UnMkarketing and author of the book by the same name, along three other best-sellers. He speaks and writes about business in the age of disruption, and has helped organizations like PepsiCo, Century 21, Fidelity and Microsoft transform their business through better customer engagement. Scott has spoken on stages across the world, and we are thrilled to welcome him as a featured keynote speaker at the 2020 PULSE this October!
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