Episodes
March 25, 2024
Disruptive Simplicity: The Origin Story of Nile Secure, Network-as-a-Service, and AI in Network Engineering with Co-Founder & CEO Pankaj Patel
857: In the last decade, companies across a variety of industries have experienced the ascent of the as-a-service model. At Nile Secure, Co-Founder and CEO Pankaj Patel has pioneered the category of network-as-a-service featuring built-in security, automation, and continuous monitoring for maximum performance. In this episode of Technovation, Peter High speaks with Pankaj about this category of network-as-a-service and the broader mission of Nile. Pankaj reflects on his early career at Cisco, th...
March 21, 2024
Technology, Digital, and Operations Leaders as Drivers of Speed with Dell’s Jen Felch and Travelers’ Mojgan Lefebvre
856: With a wide range of levers at their disposal, technology and operational executives are strategically positioned to be masters of speed within their respective organizations. In this episode, we feature a panel from our February 2024 Metis Strategy Digital Symposium where Jen Felch, Chief Digital Officer and Chief Information Officer of Dell, and Mojgan Lefebvre, Chief Technology and Operations Officer of Travelers speak with Peter High about how they drive speed and agility at their compa...
March 18, 2024
Optimizing Workforce Composition for Digital Maturity with Brink’s Global CIO Neelu Sethi and Zurich North America COO Barry Perkins
855: As digital capabilities become more important to competitive positioning, companies have begun to rethink the composition of their digital and IT workforces. In a panel from our February 2024 Metis Strategy Digital Symposium, Brink’s Global CIO Neelu Sethi and Zurich North America COO Barry Perkins join Metis Strategy Partner and Central Office Lead Michael Bertha in a conversation about optimizing workforce composition for digital maturity. Tune in to the discussion to hear these executive...
March 14, 2024
Building Resilience Through Technology with GSK CDTO Shobie Ramakrishnan and Gates Corp. CIO Diego Silva
854: The pandemic has caused executives from across industries to think through how to best prepare their organizations for times of uncertainty and develop a digital strategy that fosters resilience. In a panel discussion moderated by Metis Strategy Partner and West Coast Lead Chris Davis, Shobie Ramakrishnan, CDTO of GSK, and Diego Silva, CIO of Gates Corporation, discuss building resilience through technology amid disruption. Shobie, hailing from a long-standing science and pharmaceutical com...
March 11, 2024
Advancing Digital Capabilities in Non-Digital-Native Organizations with FM Global’s Srini Krishnamurthy and Northrop Grumman’s John Russell
853: Advancing and maintaining digital capabilities can be a tall task especially if for organizations that are not digitally native, or those that have been in existence and operating before the onset of the Digital Age. In this episode of Technovation, we feature a panel from our February 2024 Metis Strategy Digital Symposium with FM Global Chief Strategy & Innovation Officer Srini Krishnamurthy and Northrop Grumman Chief Information Officer John Russell speaking on the topic of advancing digi...
March 7, 2024
Being A Business Leader First: Total Quality Logistics (TQL) CIO Ryan Kean on Talent, Process Automation, and Business Alignment as Keys to Fostering Growth
852: Technology executives within an organization are no longer solely regarded as a support function having had their responsibilities grow into key business decision-makers with a seat at the table. According to Total Quality Logistics (TQL) CIO Ryan Kean, tech execs are “business leaders first and technology leaders second.” In this episode of Technovation, Peter High speaks with Ryan about the massive growth TQL has experienced over the past few years and the elements of his strategy that ha...
March 4, 2024
Danaher’s Innovation at the Speed of Life: CTO James Ross on Accelerating the Company’s Digital Transformation
851: Following the COVID-19 Pandemic, companies operating within the biopharmaceutical space are seeing an increased need to stay ahead of technology trends and keep pace with the speed at which digital technology is evolving. At Danaher, the leading producer of technology and services for biopharma companies, CTO James Ross is leading a digital transformation that sets the foundation for future agility and “innovation at the speed of life.” In this episode of Technovation, Peter High speaks wit...
Feb. 29, 2024
Technology-Enabled Healthcare: Mass General Brigham CIDO Jane Moran on Integrating Digital and AI Tools in Medical Research and Patient Care
850: With patient care being the top priority for healthcare providers, offering digital experiences for clients and associates and integrating technology into every aspect of operations is crucial in staying ahead of the competition. In this episode of Technovation, Jane Moran, the Chief Information and Digital Officer at Mass General Brigham, discusses the impact of integrating technology in healthcare. Jane shares her experiences transitioning into the non-profit healthcare sector, the strate...
Feb. 26, 2024
Five Steps to Better Management: Bestselling Author David Dodson on Entrepreneurship, Leadership, and His Latest Book The Manager’s Handbook
849: In a world of work defined by remote employees, management skills are crucial for executives to retain talent, develop culture, and achieve success. In this episode of Technovation, host Peter High interviews David Dodson, a seasoned entrepreneur, author, and academic at Stanford Graduate School of Business, to discuss Dodson’s career journey, from his initial foray into investment vehicles called search funds to his ongoing involvement in over 40 businesses. Dodson highlights the importanc...
Feb. 22, 2024
One Ally: Becoming an Experience-Oriented Bank Through Data, AI, & Ally’s Technology Operating Model with Ally Financial’s Diane Morais & Sathish Muthukrishnan
848: The experience a company delivers to its customers is critical to its success, making it the number one priority for many technology and digital leaders. As such, a paradigm shift is beginning to emerge transitioning from being product-oriented to being experience-oriented. In this episode of Technovation, Ally’s President of Consumer & Commercial Banking Diane Morais and Chief Information, Data, & Digital Officer Sathish Muthukrishnan jointly discuss the digital financial institution’s jou...
Feb. 19, 2024
AI in Business Operations: TransUnion CIO Munir Hafez on Improving the Developer and Customer Experiences Through AI
847: The digital experiences for both customers and employees are experiencing an overhaul thanks to new artificial intelligence tools at executives’ disposal. But what value do these tools provide? In this episode of Technovation, Munir Hafez, CIO of TransUnion, discusses the role that AI is playing at the company and how it is improving the digital experiences the company provides. He explains how he leverages AI tools in business operations, developer workflows, and the overall employee exper...
Feb. 15, 2024
Ending Bad Customer Service: Revolutionizing the Customer Experience Through AI with ASAPP Founder Gustavo Sapoznik
846: Enterprises are rapidly accelerating their artificial intelligence strategies as new tools emerge, and the executives at these companies are constantly looking for ways AI can solve big problems that have plagued them for decades. Seeing this niche as an opportunity, Gustavo Sapoznik, the founder and CEO of ASAPP, has led the company toward building products that leverage AI/ML tools to solve the world’s most difficult problems. In this interview, Gustavo sits down with Peter High to descri...
Feb. 12, 2024
Scaling Samsara: Impact of Generative AI and the Convergence of IT and OT in Industrials with Co-Founders Sanjit Biswas and John Bicket
845: As with most industries, artificial intelligence has had an immeasurable impact on the entrepreneurial journey and the types of offerings being provided to enterprises from start-ups. In this episode of Technovation, Samsara co-founders Sanjit Biswas and John Bicket join Peter High in a conversation about the genesis story behind the company, its rationale for selling into physical operations, and how artificial intelligence is changing the start-up landscape. Both executives explain the ro...
Feb. 8, 2024
Modernizing Amtrak: Bringing Mobile Technology and AI to the Rail Company with CDO Judith Apshago
844: The railway industry has gone through a number of technological transformations since its inception, and is again transforming to take full advantage of the latest tools available to rail companies. In this episode of Technovation, Judith Apshago, CDO at Amtrak, joins Peter High in a discussion about her team’s efforts in modernizing the company’s legacy systems. Judith explains the method of bringing mobile technology to employees as a way of improving efficiency and productivity as well a...
Feb. 5, 2024
Wiring an Organization’s Social Circuitry: Bestselling Author & Award-Winning CTO Gene Kim on Leadership and Agility
843: The introduction of DevOps and Agile practices revolutionized organizational management, but while these practices helped organizations tackle once-daunting challenges, other problems still remained. In order to help these companies develop better mechanisms for problem-solving and create high-performance teams, award-winning CTO Gene Kim along with his co-author Dr. Steven J. Spear wrote Wiring the Winning Organization with a groundbreaking new theory of organizational management. In this ...
Feb. 1, 2024
Coding with AI: How Generative AI is Accelerating the Software Development Lifecycle with Codeium Co-Founder Varun Mohan
842: Software development, like the tech landscape as a whole, is constantly evolving, and the pace of change is faster than ever. Now, with the advent of generative AI and ChatGPT, a significant paradigm shift is occurring. Varun Mohan, co-founder and CEO of the code acceleration toolkit Codeium, joins Peter High on the broadcast to explain this shift and how generative AI is being leveraged to accelerate coding and the software development lifecycle. Varun shares the genesis story of Codeium, ...
Jan. 29, 2024
Developing a Digital Thread: Northrop Grumman CIO John Russell on Collaborating Across the Product Development Process
841: The product development lifecycle includes a list of many disparate stakeholders that if not aligned properly, can result in disagreements, delays, and potential negative financial impacts. At Northrop Grumman, CIO John Russell has developed a “digital thread” that brings every stakeholder together to align the team before the product hits production. In this interview, John discusses the concept behind the “digital thread” and other methods he has adopted to create a more efficient enterpr...
Jan. 25, 2024
Culture, Execution, and Agility: Jackson CIO Michael Hicks on Fostering a Customer-Oriented Enterprise
840: Adopting a customer-focused culture requires the implementation of internal processes that allow the organization to quickly deliver improvements to the client experience. In this interview, Michael Hicks, CIO at Jackson, shares how he has fostered a customer-oriented culture by understanding the customer journey and setting up an agile architecture with the customer at the center. Michael underlines Jackson’s commitment to customer service and a strong technology strategy that includes dat...
Jan. 22, 2024
The Technological Evolution of Healthcare: Zimmer Biomet CIO Zeeshan Tariq Explains the Metrics-Based Approach to Emerging Tech
839: The healthcare industry is constantly evolving and finding uses for new and emerging technologies. Zeeshan Tariq, CIO at Zimmer Biomet, shares his experience exploring the use cases of AI in this latest episode and explains his metrics-based approach to driving that transformation internally. Zeeshan describes the company’s transition from purely medical devices to a full healthcare solutions provider and what new operating models came along with that transition. He details the company’s ad...
Jan. 18, 2024
The Geek Way: MIT’s Andrew McAfee on Agility, Innovation, and the ‘Four Norms’ of Geeks
838: There’s no shame in being called a “geek”. In fact, according to Andrew McAfee, it’s actually a compliment. In this episode, Andrew, co-founder of MIT’s Initiative on the Digital Economy, shares insight into the research he’s conducted while writing his latest book “The Geek Way”. He explains the ‘Four Norms’ of geeks; science, ownership, speed, & openness; and how companies can foster and navigate a culture that follows ‘the geek way’. Andrew discusses what it means to adopt Agile, how to ...
Jan. 15, 2024
From Print to Digital Media: The Evolution of Publishing Powerhouse Condé Nast with Chief Product & Technology Officer Sanjay Bhakta
837: The media and publishing industry has undergone a massive evolution over the years as more and more readers prefer a digital experience. To talk about this shift in customer expectations towards digital, Sanjay Bhakta, Chief Product & Technology Officer at Condé Nast, joins Peter High on the broadcast and speaks about the company’s digital-first strategy. He begins with an overview of his role that combines product and technology and explains the rationale behind having a single executive f...
Jan. 11, 2024
The Value of Connected Products: Textron CIO Todd Kackley on Strategic Alignment Across Customers, Products, and Business
836: The world of technology is increasingly becoming more and more connected offering valuable data to enterprises offering such products. At Textron, this data provides critical insight into product usage and allows the company to offer true value-added services to its customers. On this episode of Technovation, Global CIO Todd Kackley explains how he has built a better-connected business and aligned the IT function that reports to him. He discusses the collaboration between the Divisional CIO...
Jan. 8, 2024
Optimizing the Digital Employee Experience with TransUnion CIO Munir Hafez and BNSF Railway CIO Muru Murugappan
835: No matter what the latest technology is that’s available to IT organizations, the need for talent and a seamless digital employee experience is a constant for organizations to compete in the digital age. This episode of Technovation features a panel from our December 2023 Metis Strategy Digital Symposium where Munir Hafez, CIO of TransUnion, and Muru Murugappan, CIO of BNSF Railway, spoke with Metis Strategy’s Steven Norton on optimizing the digital employee experience. Muru shares insights...
Jan. 4, 2024
Driving the Enterprise AI Mindset with Lexmark CIO Vishal Gupta and Putnam Investments CIO Sumedh Mehta
834: The introduction of ChatGPT and generative AI this past year has pivoted the conversation around AI in terms of how this new technology fits into a company’s broader transformation strategy. In a panel from our December 2023 Metis Strategy Symposium, Vishal Gupta, CITO of Lexmark, and Sumedh Mehta, CIO of Putnam Investments, join Metis Strategy’s Steven Norton in a conversation about driving an enterprise AI mindset and the implications the new technology has across the business. Vishal add...