Episodes

149
Dec. 18, 2024

From Transactions to Trust: Rebekah Rice’s Guide to Building Authentic Relationships in Business

In this episode, Brian talks with Rebekah Rice, SVP of Business Banking and Market Executive at Bank of America, about building trusted relationships with clients, navigating digital transformation, and empowering her teams to succeed…all done in her own genuine and unique way.
148
Sept. 18, 2024

Unlocked Windows and Open Doors: How Criminals View Your Business with Mike Pocalyko

In this episode: Mike Pocalyko discusses the critical aspects of risk management, fraud prevention, and cybersecurity for business owners. Key takeaways include: the importance of internal controls, employee background checks, and proper insurance to protect your business from internal and external threats.
147
Sept. 11, 2024

Family Business Blueprint: A Conversation You Need to Have with Chuck Cooper

In this episode: Chuck Cooper talks about succession planning for family-owned businesses and highlights the stark reality that entrepreneurs simply don’t want to discuss exit strategies and their legacies—sometimes, until it’s too late.
146
Sept. 4, 2024

Natural Resilience in Action: Ciaran May on Leading with Heart and Humanity

In this episode: Ciaran May, founder of Natural Resilience, shares his journey from sports therapy to coaching corporate leaders and entrepreneurs on resilience and emotional intelligence. Learn about the importance of human connection, the challenges of maintaining mental health, and the beauty and miracles of everyday life that are all around you.
145
Aug. 21, 2024

Inside Zoholics: How Zoho Created a Global Business Community

In this episode, Taylor Backman, Senior Evangelist at Zoho, discusses the beginnings and evolution of Zoholics, Zoho's global community of customers. The conversation highlights the importance of building trust with customers, the unique culture of Zoho, and the value of experimenting with events to continually improve the customer experience.
144
July 31, 2024

The Unsure Entrepreneur: A Conversation with Canada’s Roger Pierce

In this episode, Roger Pierce, an acclaimed entrepreneurship expert, discusses the importance of communication and financial skills in business, the unique challenges faced by immigrant entrepreneurs in Canada, and strategies to overcome the fears associated with starting a business.
143
July 24, 2024

The Secret to Long-Term E-Commerce Success: Focus on the Fundamentals

In this episode, Tyler Allgaier, founder and CEO of Pitted Companies, discusses key trends in e-commerce, the importance of fundamentals, and the power of personalized fulfillment.
142
July 17, 2024

Mastering the Art and Science of Pricing: Insights from Dan Balcauski

In this episode, Dan Balcauski, founder and chief pricing officer at Product Tranquility, discusses the intricacies of pricing strategy with host Brian Moran. They explore the importance of focusing on value and differentiation, the pitfalls of cost-based and competition-based pricing, and the need to treat pricing
141
July 10, 2024

AI and B2B E-commerce: Insights from Alibaba.com's Rah Mahtani

In this episode, Rah Mahtani, head of North American marketing at Alibaba.com, discusses the evolution and future of B2B e-commerce, the impact of AI on product sourcing, and the significance of Alibaba Guaranteed.
140
July 3, 2024

Happy Independence Day America!

In this Episode: Brian celebrates America's 248th birthday by reflecting on the historical significance of July 4, 1776. He recounts the momentous day when 56 delegates from 13 colonies gathered in Independence Hall, Philadelphia, to endorse the Declaration of Independence, committing an act of treason against the British crown.
139
July 1, 2024

Winning the Second Half of 2024: Expert Insights on Economic Challenges, AI, and Building Strong Business Relationships

In this special episode of the Small Business Edge Podcast, Brian leads a discussion with business leaders on the economic outlook for the second half of 2024, emphasizing the importance of relationships, transparency, and strategic planning to address upcoming challenges.
138
June 28, 2024

The 2030 SMB Project Series: Talking Digital Currency with Barbara Weltman

In this special episode of the Small Business Edge Podcast, Brian kicks off the 2030 SMB Project series by discussing the state of digital currency with Barbara Weltman, an expert in small business taxes and the president of Big Ideas for Small Business.
137
June 19, 2024

Adapting and Thriving: Small Business Insights from Capital One's David Rabkin

In This Episode: David Rabkin, Executive Vice President at Capital One, shares results from a recent survey on how business owners are navigating challenges and leveraging technology to thrive. We discussed key strategies for resilience, the impact of digital tools, and the role of AI in small business.
136
June 12, 2024

Get Paid in 3, 2, 1…My Conversation with Veronica Fernandez, SVP, Commercial Solutions at Visa

In This Episode: Veronica Fernandez, SVP of Commercial Solutions at Visa, discusses solutions, resources, optimism, and the impact of digital payments, all in the name of supporting business owners.
135
June 5, 2024

The Gates of Heaven: Matt Doherty on the Lessons He Learned Playing Basketball in the Park

In This Episode: Matt Doherty, an executive coach, and former NCAA basketball champion and coach, shares critical lessons from his life and career, including those learned playing basketball in “The Park” as a teenager. Great advice for business owners and leaders.
134
May 29, 2024

The Principles of Balanced Leadership: My Conversation with Mary Stephenson

In This Episode: Mary Stephenson works with successful leaders as a coach and facilitator. She shares the keys to balanced leadership, the importance of self-care, and creating workspaces for innovation to thrive.
133
May 22, 2024

How a Birthday Present From His Wife Saved Chris Botting’s Life

In This Episode: Chris and Jen Botting share their gripping story of how a life-changing birthday gift led to the early detection of Chris's kidney cancer, underscoring the life-saving importance of preventative healthcare. This episode is a must-listen for business owners looking to safeguard their future.
132
May 15, 2024

ADHD in the Workplace

In This Episode: Annika Ahlstrom, an executive function and ADHD specialist discusses ADHD in the workplace. She explains the challenges faced by individuals with ADHD, strategies for accommodating ADHD in the workplace, and the importance of open communication and peer support.
131
May 8, 2024

Building Trust in Sales: My Conversation with Andrew Sykes

In This Episode, Andrew Sykes, CEO of Habits at Work and Kellogg professor at Northwestern University, shares practical tips for business owners on how to build trust with customers, craft impactful first impressions, and effectively use empathy in sales interactions.
130
May 1, 2024

Unlocking AI for Small Business Success: Quick Wins and Future Trends with Tom Butler of Lenovo

In This Episode: Tom Butler, Executive Director Worldwide Commercial Portfolio and Product Management at Lenovo, tells Brian how business owners can leverage AI to increase productivity and achieve quick wins. Lots of practical tips and future trends included to help business owners stay ahead of the tech curve.
129
April 24, 2024

The Best Advice You Never Got: My Conversation with Norm Brodsky

In This Episode: When it comes to entrepreneurship, Norm Brodsky has seen it all. He’s also experienced the highest highs and lowest lows. In this podcast with Brian Moran, Norm discusses common mistakes business owners make, the value of honest projections, and the importance of reputation over short-term gains. Business owners—plan to take plenty of notes.
128
April 17, 2024

The Future of Small Business Lending: Insights from Uplinq's Journey

In This Episode: Ron Benegbi, founder and CEO of Uplinq, and Derek Ellington, a banking executive and strategic advisor to Uplinq, discuss how Uplinq is leveraging technology and alternative data points to greatly improve the lending process to small and mid-sized companies.
127
March 27, 2024

Empowering Women Business Owners: My Conversation with Rieva Lesonsky

In This Episode: Rieva Lesonsky, one of the most celebrated and distinguished journalists in the small business market, discusses the challenges and opportunities facing women business owners today.
126
March 13, 2024

In the Trenches with Eileen Wixted: Great Stories and Sage Advice from a Strategic Communications and Crisis Management Expert

In This Episode: Eileen Wixted gives listeners a master class in building a strong strategic communications strategy while successfully navigating the mine fields of crisis management. Her advice and lessons are required listening for all captains of industry!