Episodes

This episode, recorded at the 21st Annual Spine Orthopedic and Pain Management-Driven ASC + the Future of Spine Conference, features Dr. Michael Redler, Orthopedic surgeon at Connecticut Orthopaedics. Here, he discusses the evolving patient-provider dynamic, the impact of new technologies on patient care, and strategies for working smarter in healthcare. Dr. Redler also shares his experiences with medical missions and his commitment to opioid-sparing strategies. Disclosure: This content is subj...

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Earl Kilbride, Surgeon at Austin Orthopedic Institute. Here, he discusses the importance of maintaining optimal staffing levels to ensure efficiency and safety, strategies for fostering alignment and communication among team members in a surgery center, and the value of taking a patient-centered approach to care. Disclaimer: This content is subject to change without notice and o...

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Joseph D'Agostino, ASC Administrator at Advanced Surgery Center Perimeter. Joseph shares insights on strategies to enhance patient satisfaction, foster financial transparency, and maintain a strong team culture amidst the growing demand for ASC services.

In this episode, Dr. Ravi K. Bashyal, Director of Outpatient Hip and Knee Replacement Surgery at Endeavor Health, joins the podcast to discuss his annual mission trips to Nepal with Operation Walk Chicago. He shares how his team provides free hip and knee replacements to underserved patients while training local providers, overcoming unique challenges, and fostering global collaboration to improve orthopedic care.

In this episode, Mark Davis, Adjunct Professor at the Forsyth Institute and former COO of the Miami Cancer Institute, shares his journey in operational turnarounds, driving patient satisfaction, and fostering a culture of excellence. Join this engaging discussion on the evolving challenges in healthcare and how strategic discipline and cultural alignment can lead to transformative success.

In this episode, Dr. Jason Koh, Orthopedic Surgeon at Endeavor Health, discusses cutting-edge advancements in regenerative medicine, robotic surgery, and AI, while addressing the challenges of declining reimbursements and rising costs in healthcare.

In this episode, Becker's Healthcare's Erika Spicer Mason speaks with April Spillane, Vice President of Health Economics at Barricaid. April discusses the surge in outpatient spine procedures, the challenges and opportunities surrounding reimbursement, and how innovations like Barricaid are paving the way for wider access and improved patient care in ASC settings. This episode is sponsored by Barricaid.

In this episode, Sarah Sterling, CASC, Area Director of Operations for Sutter Health Surgery Center Division, discusses key growth strategies in ambulatory surgery centers (ASCs). Sarah shares insights on tackling provider shortages through innovative training programs, leveraging AI for operational efficiency, and expanding into higher-acuity procedures.

In this episode, Tina Piotrowski, CEO of Copper Ridge Surgery Center, joins the podcast to discuss key industry trends, including the impact of CMS payment changes and federal leadership shifts. She highlights Copper Ridge's growth strategies, investments in robotic technology, and a renewed focus on enhancing patient engagement and communication for 2025.

In this episode, Dr. George Ozoude, Orthopedic Surgeon & Founder of the Movement Orthopaedic Institute, discusses his journey from employed practice to pioneering a direct-pay care model in Houston, Texas. Dr. Ozoude shares the challenges and opportunities of his innovative approach, the importance of physician autonomy, and how marketing and technology are shaping the future of orthopedics.

Neeraja Kikkeri, CEO at North Texas Team Care Surgery, discusses her role in overseeing safety protocols, staffing, and ensuring the facility meets the needs of various payment systems. She shares the strategies her team employs to address challenges in the surgical care field, highlighting a proactive and solutions-focused approach to delivering safe, efficient, and patient-centered care.

Todd Currier, Administrator at Bend Surgery Center, shares strategies for boosting staff morale and providing education to enhance the patient experience. He emphasizes the significance of transparency with patients, covering every aspect of their procedure—from understanding their care plan to clear communication about costs. Currier’s approach highlights the value of a motivated team and open dialogue in building trust and delivering excellent care.

Elisa Auguste, Administrator at Precision Care Surgery Center and Vice President of the NY State Association of Ambulatory Surgery Centers, addresses the critical challenges of access to care and rising costs in the healthcare industry. She emphasizes the importance of comprehensive staff education, ensuring team members are well-prepared to answer patients’ questions and provide informed guidance. Auguste’s insights spotlight the need for proactive solutions to enhance patient access and delive...

This episode, recorded live at Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Jacob Corbell, CEO of Midwest Cardiovascular Institute. Jacob discusses the growing role of Ambulatory Surgery Centers (ASCs) in addressing critical challenges in cardiology, including improving patient access and reducing costs. He highlights the importance of efficiency, transparency, and strategic partnerships with local hospitals to drive innovation and enhance patient care in the evo...

Alyson Engle, Physician at Integrated Pain Management, discusses the critical role of thorough staff training in achieving successful patient outcomes. She highlights the value of fostering open communication among team members and cultivating a family-oriented workplace culture. Engle shares how these practices create a supportive environment that enhances both staff performance and patient care.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Claude Royster, Vice President and General Manager of Wellness at CareCredit. Claude discusses strategies to address staffing challenges, leverage technology for operational efficiency, and integrate financial literacy into patient care. Learn how early financial conversations and patient financing solutions can enhance satisfaction while supporting ASC growth. Disclaimer: This conte...

Dr. Marvin K. Smith and Dr. Daniel B. Chan, leading orthopedic surgeons, join Becker's Healthcare to discuss their journeys in Sports Medicine and the evolution of Ambulatory Surgery Centers (ASCs). They delve into the impact of higher acuity procedures on ASCs, strategic collaborations, and exciting developments in the field. This episode is sponsored by Johnson & Johnson MedTech. To advance your ASC Learning Journey with Johnson & Johnson MedTech’s ASC Preceptorship Program, please email ASCS...

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Cathy McDowell, President & CEO of KarenZupko & Associates, Inc. (KZA). Cathy shares her expertise on navigating the anticipated 16% growth in ASC volume by 2032, discussing strategies for overcoming staffing shortages, optimizing workflow efficiencies, and integrating financial literacy into patient-centered care. Tune in for actionable insights on enhancing patient experiences and a...

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Sheila Thompson, COO of Twin Cities Pain Clinics & Surgery Centers. Here, she discusses how disorganization in staffing can negatively impact the patient experience and emphasizes the need for adaptability in a rapidly changing healthcare landscape. Sheila also addresses the financial challenges posed by inflation and its effects on healthcare operations.

Kyle Anderson, VP of Finance and ASC at Ortho Rhode Island, explores the connection between employee engagement and exceptional patient experiences. He emphasizes the importance of hiring team members who are passionate about their work and creating an environment where they can thrive. Anderson shares insights into how a motivated, dedicated staff serves as the foundation for delivering outstanding care and building patient trust.

This episode, recorded live at the Becker’s Healthcare 30th Annual Business and Operations of ASCs, features Sarah Sterling, Director of Area Operations for Greater San Francisco and Silicon Valley at Sutter Surgery Center Division. Sarah discusses strategies for addressing workforce challenges, aligning staff with organizational goals, improving patient satisfaction, and ensuring patient voices are central to care innovation.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Janet Carlson, Executive Director of Commonwealth Pain & Spine. Here, she discusses the importance of ensuring easy accessibility for patients and managing the challenges of a high patient volume. Janet also shares insights into adopting new technology and offers her perspective on the current state of the ASC space as a whole.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Ali Ghalayini, ASC Administrator for Munster Surgery Center. Here, he addresses staffing issues and challenges within the industry, highlighting the effectiveness of cross-training methods. Ali explains how cross-training ensures all staff members are equipped to step in as needed, helping to mitigate staffing shortages and maintain seamless operations.

Adam Hornback, Administrator at North Texas Team Care Surgery Center, highlights the importance of prioritizing patient experience, safety, and operational efficiency in surgical care. He discusses the value of price transparency in fostering trust with patients, ensuring they feel informed and supported throughout their care journey. Hornback underscores how clear communication and a patient-centered approach build confidence and strengthen the provider-patient relationship.