Surpass Community Assessment Podcast

Updates from the Surpass Community.

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[Surpass Team Podcast] – An introduction to the Surpass Service Desk

Posted March 20, 2020

 

Have you ever wondered what actually happens on the Surpass support desk after you submit your query?

It turns out that an...

[Surpass Team Podcast] An introduction to Item Authoring and ‘Tasks’ with the Surpass Training team

Posted February 28, 2020

Ahead of their next training session focusing on the Item Authoring and SME management areas of Surpass, Ashleigh and Nathan talk about the...

[Surpass Team Podcast] Best practice for introduction training with the Surpass Training Team

Posted February 28, 2020

In this interview with Ashleigh and Nathan from the Product Communication and Training Team, we discover what is involved in the average training...

[Surpass Pre-Release] January 2020 update preview with the Product Communication and Training Team

Posted January 16, 2020

 

In this short episode, Ben is joined by Tom Wardak from the Product Communications and Training team fresh off the back of our January 2020...

Interviews from the 2019 EATP Conference in Madrid

Posted December 9, 2019

At the 2019 EATP Conference in Madrid, Ben Brady from BTL’s Marketing team, and member of the EATP conference steering committee, found a few moments...