Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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911: You Need to Deal with it

Posted June 23, 201600:11:52

by Gary Audin Emergencies require prompt and accurate responses. It used to be simple. A 911 call would be routed to the nearest Public Safety Answering...

Be Proactive for End-to-End Voice Quality

Posted June 23, 201600:12:15

by Gary Audin You sometimes have a poor VoIP call but not always. You cannot locate any failures. Wireshark can provide a snapshot of one element but...

WebRTC: Combatting Implementation Challenges

Posted June 23, 2016

by Gary Audin It is time to do something with WebRTC. Beyond time to think about WebRTC. The standards are mature. But the challenges persist. How do...

Join IAUG, Get the Benefits

Posted June 22, 201600:06:42

by Gary Audin Do you want to provide feedback to your vendor? Do you want to network with others that use the same products as you do? Wouldn’t be...

Another Growth Year for the IAUG

Posted June 22, 201600:08:13

by Gary Audin User conferences are a reflection on the success and value of a vendor. When attendance increases, it is a reflection of the customer’s...