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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
Podcast: Survey finds mobility rules and voice reigns supreme
“We live, work and play with our smartphones these days,” says Dr. Paul Carter, GWS Founder and CEO. “And we’ve been using it for all of the...
Podcast: Dashbase joins CCA, offers solutions for members
From the early days of cloud communications, there’s nothing more alienating to a new hard-won customer than slow or confused case resolution. Dashboard...
Podcast: UBoss automates the back office, enables improved margins, customized solutions
“UBoss is about automating the back office,” says Iain Sinnott, VP, Sales for UBoss and UBoss parent company, DRD Communications. According to Sinnott,...
Podcast: Contact tracing of COVID-19 faces 6 key challenges in providing help to slow the spread of the virus
Robert McKay, Senior Vice President of Risk Solutions at Neustar discusses with Don Witt of The Channel Daily News, a TR publication, how the contact...
Podcast: Customized ITAD makes a big difference
According to Dave Maik, Director of ITAD Sales, Americas at Softthinks, not all asset disposition is the same. In this podcast, we learn about the value...
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