Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Podcast: Contact Center becomes your brand during crises

Posted March 18, 202000:38:06

“People keep customer service alive,” says Jeff Palmer, Vice President of Sales and Business Development. As companies and organizations are forced...

EDUcast: CX Assurance; Delivering High Value CX Testing Services to the Contact Center

Posted March 18, 2020

by Gary Audin Customer experience (CX) can be more influential on your brand than your product value or your price. In today’s competitive market,...

Podcast: It is all about the experience – Telia Carrier announces a new Channel Partner program and strategy providing transparent monitoring and reporting

Posted March 16, 202000:13:19

Speaking with Rob Pulkownik, Head of Channel Sales at Telia Carrier, Don Witt from The Channel Daily News, a TR publication, learns about the new Channel...

Podcast: UnitedCloud offers marketing tools for MSPs

Posted March 13, 202000:12:44

“We only make money when our partners make money,” says Reo Harb, Managing Director of UnitedCloud. “We give them (the MSPs) a full branded marketing...

Podcast: 365 Data Centers expands by acquiring new facilities and new locations to meet demands of rapidly growing data movement and storage requirements

Posted March 9, 202000:12:24

Bob DeSantis, CEO of 365 Data Centers, speaks to Don Witt of The Channel Daily News, A TR publication, about the company’s acquisitions outside of...